Manager/ Sr. Manager (Outlet)

Job Description

Title: Manager/ Sr. Manager (Outlet)

Company Name: Amana Big Bazar Ltd. (A sister concern of Amana Group)

Vacancy: 10

Age: At least 40 years

Job Location: Anywhere in Bangladesh

Salary: Negotiable

Experience:

• At least 5 years

• Bachelor degree in any discipline

• At least 5 years

• Age At least 40 years

• Oversee the day-to-day operations of the grocery retail super shop, including staff management, inventory control, and customer service.

• Manage, motivate, and lead a team of store employees, providing guidance, training, and performance feedback.

• Ensure the store meets or exceeds sales targets and profitability goals through effective merchandising, promotions, and customer engagement.

• Monitor and maintain inventory levels to prevent overstocking or under-stocking issues. Coordinate with suppliers to ensure timely replenishment.

• Maintain support outlet accounts functions (Expenses, local payment, other settlements)

• Implement and enforce standard operating procedures to streamline processes, improve efficiency, and enhance customer satisfaction.

• Create and maintain an attractive store layout and display arrangement that enhances product visibility and encourages sales.

• Develop and execute marketing strategies to attract customers, increase foot traffic, and promote store offerings.

• Handle customer inquiries, concerns, and complaints, striving to resolve issues promptly and maintain customer satisfaction.

• Conduct regular team meetings to communicate goals, objectives, and updates. Foster a positive and collaborative team environment.

• Monitor and ensure compliance with health and safety regulations and guidelines within the store premises.

• Analyze sales data, customer feedback, and market trends to make informed decisions on product assortment and pricing.

• Prepare and present sales reports, performance metrics, and recommendations to higher management.

• Monitor competitor activities and stay updated on industry trends to identify opportunities for improvement and innovation.

• Manage the store`s budget, expenses, and financial transactions, ensuring adherence to allocated funds.

• Collaborate with higher management to develop and implement store-related policies and initiatives.

• Mobile bill,Provident fund
• Salary Review: Yearly
• Festival Bonus: 2

As per company policy