Manager – Operations

Job Description

Title: Manager – Operations

Company Name: MAST Packaging Limited

Vacancy: 1

Age: At most 40 years

Job Location: Dhaka (Savar EPZ)

Salary: Negotiable

Experience:

• At least 10 years
• The applicants should have experience in the following business area(s): Design/Printing/Publishing, Packaging Industry

• Bachelor/Honors

• Bachelor's degree in any discipline from a reputed university (Engineering background preferred).

• At least 10 years
• The applicants should have experience in the following business area(s): Design/Printing/Publishing, Packaging Industry

• Age At most 40 years

• 10+ years of experience in publishing, printing, production, project management, or supply chain management, including at least two years of factory management experience.

• Knowledge of print production processes, including Offset, Rotogravure, and Flexible packaging.

• Demonstrated leadership experience in Pre-Press, Print Production, Project Management, or Supply Chain Management.

• Ability to multitask and effectively utilize resources in a deadline-driven environment.

• Excellent communication and negotiating skills.

• Commitment to continuous process improvement initiatives and ability to solve problems creatively.

• Strong analytical and computer skills (MS Excel, Word, and PowerPoint).

Production & Operations Management

• Develop and execute daily, weekly, and monthly production schedule. Oversee all floor operations across printing (e.g., flexo, offset, rotogravure, or digital) and converting/finishing processes (e.g., die-cutting, lamination, corrugation, gluing).

• Monitor key performance indicators (KPIs) such as Overall Equipment Effectiveness (OEE), machine utilization, and waste/scrap reduction.

• Manage workforce deployment, establish labor standards, and ensure optimal utilization of manpower on the factory floor. Lead the team to reduce operational lower total manufacturing costs.

Quality Assurance & Control

• Enforce quality management standards (e.g., ISO, QMS) to guarantee packaging integrity and compliance with client specifications.

• Implement strict quality checks to prevent and eliminate defects such as scumming, misregistration, color variations, pinholes, and coating issues.

• Conduct root-cause analyses for customer complaints and rejected batches; implement immediate CAPA (Corrective and Preventive Action) measures.

• Ensure strict adherence to Environment, Health, and Safety (EHS) standards, especially regarding chemical handling (inks, solvents), noise control, and machine safety guards.

• Train, mentor, and evaluate production and maintenance staff; organize safety drills and skills development workshops.

Maintenance & Engineering

• Track and analyze equipment downtime, coordinate emergency repairs, and develop, implement, and monitor preventive maintenance schedules, along with maintenance KPIs.

• Manage the spare parts inventory and collaborate with procurement to secure critical machine components, inks, and substrates without disrupting production.

• Supervise and manage the Maintenance & Engineering team by assigning work, monitoring daily performance, ensuring discipline, and maintaining effective workforce utilization.

• Plan, coordinate, and deliver technical training, skill development, and cross-functional coaching programs to enhance employee competency and support succession planning.

• Monitor employee attendance, leave, overtime, shift scheduling, and manpower availability to ensure uninterrupted maintenance support for production operations.

• Benefits are applicable as per company policies.