Junior Executive - Clint experience
Job Description
Title: Junior Executive - Clint experience
Company Name: Shatarupa Weaving Mills Ltd.
Vacancy: --
Age: 18 to 30 years
Job Location: Dhaka (Old Dhaka)
Salary: Negotiable
Experience:
- At most 1 year
- Freshers are also encouraged to apply.
Published: 2025-10-30
Application Deadline: 2025-11-29
Education:
- Higher Secondary
Requirements:
- At most 1 year
- Freshers are also encouraged to apply.
Skills Required: Customer Service,Data Entry (Both English & Bengali),Microsoft Excel,Telemarketing,Telesales
Additional Requirements:
- Age 18 to 30 years
Responsibilities & Context:
Job Responsibilities:
Customer Interaction: Handle inbound and outbound calls to provide information about products, answer inquiries, and resolve complaints efficiently.
Telesales: Proactively reach out to potential and existing customers to promote fabric products, explain benefits, and close sales deals.
Customer Relationship Management (CRM): Maintain and update customer records, ensuring all interactions are documented in the company’s CRM software.
Feedback Collection: Gather customer feedback to identify product improvement opportunities and share insights with relevant departments.
Sales Target Achievement: Meet and exceed monthly, quarterly, and annual telesales targets.
Problem Resolution: Address customer issues promptly and follow up to ensure satisfactory resolution.
Collaboration: Work closely with the whole team to align telesales activities with overall business goals.
Reporting: Prepare daily, weekly, and monthly performance reports, highlighting sales achievements and challenges.
Build rapport with existing and potential customers to understand their needs and offer tailored solutions.
Respond to customer inquiries, provide product details, and resolve complaints efficiently.
Follow up on leads generated through marketing campaigns and convert them into sales.
Conduct post-sale follow-ups to ensure customer satisfaction and maintain relationships.
Provide feedback to management on customer preferences, challenges, and market trends.
Job Context: Shatarupa Weaving Mills Ltd., a renowned fabrics manufacturing company in Bangladesh, is looking for a dynamic and proactive Customer Satisfaction Executive to strengthen our customer engagement and sales operations.
This position is ideal for individuals passionate about building relationships, delivering exceptional customer service, and driving sales through telesales activities in the fast-moving consumer goods (FMCG) industry.
Job Other Benifits:
- Tour allowance
- Salary Review: Yearly
- Festival Bonus: 2
Employment Status: Full Time
Job Work Place: Work at office
Company Information:
Gender: Male and Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Customer Service/Call Centre
Interested By University
| University | Percentage (%) |
|---|---|
| National University | 7.77% |
| University of Dhaka | 1.65% |
| World University of Bangladesh | 1.32% |
| University of Chittagong | 1.16% |
| Jagannath University | 0.99% |
| Tejgaon College | 0.83% |
| Green University of Bangladesh | 0.83% |
| Dhaka Polytechnic Institute | 0.83% |
| Govt. Titumir College | 0.83% |
| Northern University Bangladesh | 0.66% |
Interested By Age Range
| Age Range | Percentage (%) |
|---|---|
| 20-30 | 84.30% |
| 31-35 | 8.93% |
| 36-40 | 1.49% |
| 40+ | 0.83% |
Interested By Salary Range
| Salary Range | Percentage (%) |
|---|---|
| 0-20K | 55.37% |
| 20K-30K | 39.17% |
| 30K-40K | 4.63% |
| 40K-50K | 0.83% |
Interested By Experience Range
| Experience Range | Percentage (%) |
|---|---|
| 0 years (Freshers) | 36.03% |
| 0.1 - 1 years | 15.37% |
| 1.1 - 3 years | 23.14% |
| 3.1 - 5 years | 12.89% |
| 5+ years | 12.56% |
