IT Service Manager
Job Description
Title: IT Service Manager
Company Name: Flora Telecom Limited
Vacancy: 2
Age: 23 to 34 years
Job Location: Dhaka
Salary: --
Experience:
- 5 to 7 years
Published: 2024-06-04
Application Deadline: 2024-06-26
Education:
- Bachelor of Science (BSc) in Computer Science Engineering
Requirements:
- 5 to 7 years
Skills Required:
Additional Requirements:
- Age 23 to 34 years
Responsibilities & Context:
Searching a IT Service Manager for supervision and management of the service and maintenance process and team in regard to IT.
Supervision and management of the service and maintenance processes and team in regard to IT. Functional reporting to the Overall Service Manager in abroad and the Customer on SLAs and incident resolution for the IT related topics. Reporting to the Overall Service Manager Local counterpart for the Overall Service Manager in abroad, for the overall IT Service & Maintenance topics. Managing the SLA, identification of potential for improvement of the service and maintenance IT processes, implementation of process improvements. Close cooperation with the Helpdesks, Local Service Manager for Production, Service and Maintenance Team, Regional and Foreign sites Maintenance Teams, and Operations Support team. Close cooperation with the technical team and 3rd Level support personnel for the specific IT solutions of complete system. Planning of the Preventive Maintenance activities on all Sites, and according to the SLAs. Supporting Asset Management
Job Other Benifits:
- Festival Bonus: 2
Employment Status: Full Time
Job Work Place: Work at office
Company Information:
Gender: Male and Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: IT & Telecommunication
Interested By University
| University | Percentage (%) |
|---|---|
| Daffodil International University (DIU) | 6.82% |
| Jahangirnagar University | 6.40% |
| Dhaka International University | 3.62% |
| Uttara University | 3.41% |
| Bangladesh University | 3.20% |
| Southeast University | 2.35% |
| Asian University of Bangladesh | 2.13% |
| National University | 1.92% |
| World University of Bangladesh | 1.71% |
| Northern University Bangladesh | 1.49% |
Interested By Age Range
| Age Range | Percentage (%) |
|---|---|
| 20-30 | 37.53% |
| 31-35 | 30.92% |
| 36-40 | 17.48% |
| 40+ | 13.43% |
Interested By Salary Range
| Salary Range | Percentage (%) |
|---|---|
| 0-20K | 7.04% |
| 20K-30K | 14.71% |
| 30K-40K | 16.20% |
| 40K-50K | 17.06% |
| 50K+ | 44.99% |
Interested By Experience Range
| Experience Range | Percentage (%) |
|---|---|
| 0 years (Freshers) | 3.41% |
| 0.1 - 1 years | 4.48% |
| 1.1 - 3 years | 10.45% |
| 3.1 - 5 years | 15.35% |
| 5+ years | 66.31% |
