Head of Credit Cards
Job Description
Title: Head of Credit Cards
Company Name: LankaBangla Finance PLC.
Vacancy: 1
Age: Na
Job Location: Dhaka
Salary: Negotiable
Experience:
- 15 to 20 years
- The applicants should have experience in the following business area(s): Banks
Published: 2025-12-18
Application Deadline: 2025-12-25
Education:
- Masters
- Bachelor/Honors
Requirements:
- 15 to 20 years
- The applicants should have experience in the following business area(s): Banks
Skills Required: Communication,Stakeholder Management,strategic thinking and planning skills,Strong Leadership and Team Building.
Additional Requirements:
Professional certifications in cards, risk, or payments will be an added advantage.
Responsibilities & Context:
Key Responsibilities
Strategic Leadership
Develop and execute a comprehensive credit card business strategy aligned with organizational objectives.
Lead portfolio expansion while maintaining optimal risk-return balance.
Identify new market opportunities, customer segments, and partnership models.
Business Growth & Profitability
Drive acquisition, activation, usage, and retention of cardholders.
Manage P&L, pricing, interchange income, fee income, and cost optimization.
Strengthen merchant acquiring and strategic alliances to enhance spend and acceptance.
Product & Innovation
Lead product design, feature enhancements, rewards, loyalty programs, and digital propositions.
Oversee card lifecycle management including sourcing, issuance, renewals, upgrades, and closures.
Collaborate with IT and digital teams to enhance customer journeys and system capabilities.
Risk, Credit & Compliance
Ensure robust credit underwriting, limit management, collections, and recovery frameworks.
Maintain full compliance with Bangladesh Bank regulations, internal policies, and audit requirements.
Proactively monitor portfolio quality, delinquencies, and fraud risks.
Operations & Service Excellence
Oversee card operations, dispute management, chargebacks, and vendor relationships.
Ensure high service standards, turnaround times, and customer satisfaction.
Continuously improve processes through automation and control enhancement.
People & Stakeholder Management
Build, mentor, and lead a high-performing credit card team.
Work closely with Retail, CMSME, Operations, Risk, Finance, Marketing, and Compliance.
Represent the division at senior management forums and regulatory engagements.
Job Other Benifits:
Employment Status: Full Time
Job Work Place:
Company Information:
Gender: Both Male and Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Bank/ Non-Bank Fin. Institution
