Head of Branch (Upto EVP)

Job Description

Title: Head of Branch (Upto EVP)

Company Name: Bank Asia PLC

Vacancy: --

Age: Na

Job Location: Anywhere in Bangladesh

Salary: Negotiable

Experience:

• At least 8 years
• The applicants should have experience in the following business area(s): Banks

Published: 2025-08-27

Application Deadline: 2025-09-07

Education:

• Masters

Master’s in any discipline preferably in business background with good academic record. Sound knowledge and proven track record in managing branch business operations.

Requirements:

• At least 8 years
• The applicants should have experience in the following business area(s): Banks

Skills Required: Interpersonal Skills,Leadership and teamwork,Negotiation Skills

Additional Requirements: At least 08 (Eight) years’ and above experience preferably 03(Three) years’ experience in branch banking in any reputed private commercial bank.

Responsibilities & Context:

• Achieve Branch business targets (Assets and Liabilities) as assigned by implementing branch level strategies.

• Source new Retail and SME clients, identify their needs and offer appropriate banking products.

• Build and maintain strong, long-term relationships with existing clients and cross-sale products.

• Serve as the main point of contact for client needs, inquiries, and problem resolution.

• Conduct regular follow-ups and customer visits to ensure high service satisfaction.

• Evaluate SME client businesses to assess their financial needs and credit worthiness.

• Assist clients with the documentation and application process for loans, overdrafts, and trade finance.

• Liaise with credit department for approval and monitoring of facilities.

• Stay updated on the bank’s products, policies, and market trends.

• Provide financial advice to clients, including personal finance (for Retail) and business growth solutions (for SMEs).

• Ensure proper compliance of internal policies and regulatory standards (KYC, AML, etc.).

• Monitor accounts for unusual or suspicious activities and report as required.

• Maintain accurate records and documentation of client interactions and transactions.

• Coordinate with internal departments to resolve customer issues efficiently.

• Provide regular reports on performance, customer feedback, and market trends to branch management.

• Contribute to the branch's overall strategy and customer service improvement.

• Implement client retention strategies to reduce attrition.

• Promote customer loyalty through personalized service and proactive engagement.

• Guide employees of the branch to optimize their full potential

Job Other Benifits:

Employment Status: Full Time

Job Work Place: Work at office

Company Information:

Gender: Male and Female can apply

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Category: Bank/ Non-Bank Fin. Institution