Head of Branch

Job Description

Title: Head of Branch

Company Name: Bank Asia PLC

Vacancy: --

Age: Na

Job Location: Anywhere in Bangladesh

Salary: --

Experience:

• At least 10 years
• The applicants should have experience in the following business area(s): Banks

• Masters

• At least 10 years
• The applicants should have experience in the following business area(s): Banks

• Post-Graduation in any discipline (preferably in business background) from any reputed University having no 3rd division/class or CGPA below 2.50 in any examination.

• Must have extensive experience in Cash Management, General Banking, Liability Management, Credit Risk Management, Credit Administrations, Trade Finance and Operations.Excellent client base for Corporate, SME & Retail Business.

• Incumbent needs to have relationship management skills, Team management skills, sound knowledge in Credit, Foreign Trade & General Banking, customer service.

• Smart, Team player, paired with agile mindset and can-do attitude.

• Must have the leadership skill to lead the team from the front and maintain good network with business community.

• Computer literacy & fluency in English is desirable.

• Must be willing to work in anywhere and any branch of the bank across the country.

• Discharge the duties & responsibilities of Head of Branch related to Superior Level Customer Service and Relationship Management.

• Achieve and exceed assigned business targets and accelerate branch revenue by maintaining favorable ratios.

• Expand new quality business and propose new products and services offer to existing customers and thus ensure healthy portfolio of branch.

• Apply business, administrative and financial authority as per delegation with due diligence.

• Ensure optimum use of available resource by prioritizing the allocated budget.

• Lead and motivate branch team passionate about different sales promotions, campaigns and inspire cross selling different products of BAPLC.     

• Ensure service excellence in regular banking operations and customer service.   

• Undertake initiatives to strengthen good governance, AML, internal control system and ensure meticulous compliance of regulatory requirements and instructions.     

• Manage all activities of the branch with high ethical standard and complying with both internal and external compliance.     

• Ensure compliance of internal and regulatory audit or inspection to achieve satisfactory ratings for branch.

• Ensure Branch safety and security specially cash, Branch premise and valuables of the Branch.

• Address customer feedbacks, complaints and offer solutions accordingly to increase customer satisfaction.

• Managing allocated portfolios efficiently as per bank risk appetite.