General Manager- Sales & Marketing

Job Description

Title: General Manager- Sales & Marketing

Company Name: Ahmed Amin Group

Vacancy: 1

Age: Na

Job Location: Dhaka (Banani)

Salary: Negotiable

Experience:

• At least 5 years
• The applicants should have experience in the following business area(s): Travel Agent, Group of Companies, Tour Operator

• Bachelor/Honors

• At least 5 years
• The applicants should have experience in the following business area(s): Travel Agent, Group of Companies, Tour Operator

• Multi-functional skill is per-requisite criteria for this position.
• Working experience in Sales & Marketing department of Travel Agency will get preference.

• Oversee the daily operations of the travel agency, ensuring that all functions are running efficiently & professionally.
• Develop and implement policies and procedures to enhance operational effectiveness. 
• Manage the agency’s booking systems and other technological tools to ensure they are up-to-date and functioning properly.
• Excellent knowledge about reservation, ticketing, tourism packages.
• Monitor & follow-up the individual, monthly, quarterly and yearly sales target.
• Maintain relation / liaison with all air lines offices and air ticket agents.
• Update information collected from airport for entrance and departure and related matters.
• Sell tickets and reservations, issuing and reissuing tickets.
• Processes cancellations and modifications of reservations.
• Achieve daily, monthly, and yearly sales target.
• Ensure the business growth through marketing, customer satisfaction, and customer retention.
• Regular follow-up with existing and potential clients.
• Build a strong relationship with the customer & Airlines.
• Market visit, client hunt, creating market opportunity.
• Develop plans for products and promotion and taking necessary action regarding integrated brand management.
• Self-motivated and goal-oriented, desire to deliver results.
• Ability to adapt and grow in a competitive environment.
• Ensure the business growth through marketing, customer satisfaction, and customer retention.
• Finding new opportunities of sales and create new customers.
• Negotiate / Deal with customers objections or complaints and provide them proper solutions.
• Stay informed about industry trends, market dynamics, and competitors activities.
• Prepare and deliver appropriate presentation also have to attend different seminars, fair for promotional purpose.
• Communicating with customers to answer questions about tickets, pricing or flight schedules.
• Contact customers to update them about product and promotions.
• Carry out competitive sales study, market survey and analyze business activities.
• Lead the planning and execution of integrated marketing campaigns.
• Provide regular reports to senior management on sales performance and market trends.
• Any other job assigned by the management.

• Festival Bonus: 2