Title: Restaurant Supervisor
Company Name: COCOJOY
Vacancy: 2
Age: 25 to 30 years
Job Location: Dhaka
Salary: Tk. 20000 - 25000 (Monthly)
Experience:
Food & Beverage
About The Company
Cocojoy is a sister concern of International Office Machines Limited, established as a Singapore–Bangladesh joint venture in the food and beverage restaurant sector.
We are a beverage-focused company dedicated to providing high-quality, refreshing drinks that delight the senses. At Cocojoy, our mission is rooted in quality, innovation, and sustainability. With a passion for excellence and a commitment to continuous improvement, Cocojoy is dedicated to delivering memorable beverage experiences to every customer.
Job Responsibilities
1. Oversee daily restaurant operations (dine-in, takeout, delivery).
2. Ensure smooth coordination between kitchen and front-of-house staff.
3. Monitor food quality, presentation, and service standards.
4. Maintain cleanliness and compliance with health and safety regulations.
5. Train employees.
6. Create staff schedules and manage shift coverage.
7. Supervise, motivate, and evaluate team performance.
8. Handle employee issues and enforce company policies.
9. Manage budgets and control operational costs.
10. Monitor daily sales and expenses.
11. Handle cash management and financial reporting.
12. Optimize profitability through cost control and revenue strategies.
13. Ensure high levels of guest satisfaction.
14. Address and resolve customer complaints professionally.
15. Maintain a welcoming and positive dining environment.
16. Build customer loyalty and community relationships.
17. Monitor inventory levels and order supplies.
18. Negotiate with vendors and manage supplier relationships.
19. Reduce waste and control food costs.
20. Plan promotions and special events.
21. Support social media and local marketing efforts.
22. Analyze market trends and competitor activities.
23. Ensure compliance with food safety laws and labor regulations.
24. Maintain required licenses and permits.
25. Conduct regular safety inspections.
26. Leadership and team management
27. Communication and interpersonal skills
28. Problem-solving abilities
29. Financial and business acumen
30. Time management and multitasking
31. Customer-focused mindset
As per Company Policy