Executive/Junior Executive - Guest Service

Job Description

Title: Executive/Junior Executive - Guest Service

Company Name: Neways International Company Limited

Vacancy: --

Age: 20 to 32 years

Job Location: Dhaka

Salary: Tk. 15000 - 20000 (Monthly)

Experience:

• 1 to 5 years
• The applicants should have experience in the following business area(s): Hotel, Group of Companies, Resort, Hostel

• Bachelor of Business Administration (BBA) in Hospitality Management
• Diploma in Hotel Management in Hospitality Management

• 1 to 5 years
• The applicants should have experience in the following business area(s): Hotel, Group of Companies, Resort, Hostel

• Age 20 to 32 years

• Candidate should be presentable.

• Applicants must have good English efficiency.

• Front Desk Management.

• Main Responsibilities are to increase the sales and improve the customer service.

• Assisting with daily front desk operation such as Check-inn and Check-out, managing reservations, responding to guest inquiries or complaints and updating records.

• Identify current and prospective sales opportunities for Super Hostel.

• Attend all phone calls and provide all appropriate information to guests.

• Consult with daily visitor and complete the booking process.

• Responds to and handles guest problems and complaints.

• Processing guest payments.

• Provides services for customer satisfaction and retention.

• Any other task assign by supervisor/management.

• T/A,Mobile bill

• Credit card

• Performance bonus

• Lunch Facilities: Full Subsidize

• Free In house accommodation facilities with AC Room.

• 8 Hours duty (Break 1 Hour).

• Weekly 1 day off and will get all govt holiday`s.

• Free laundry facilities.

• Free Food facilities with full subsidize(Breakfast, Lunch and Dinner).

• Free amenities facilities ( Soap,Shampoo,toothpaste,Tooth Brush).

• Free Gym facilities