Front Desk Executive (Receptionist)

Job Description

Title: Front Desk Executive (Receptionist)

Company Name: Times Multicare Hospital Ltd

Vacancy: --

Age: 22 to 30 years

Job Location: Dhaka (Kakrail)

Salary: Negotiable

Experience:

• 1 to 5 years
• The applicants should have experience in the following business area(s): Hospital, Diagnostic Centre, Chamber, Healthcare Startup

• Bachelor/Honors

• 1 to 5 years
• The applicants should have experience in the following business area(s): Hospital, Diagnostic Centre, Chamber, Healthcare Startup

• Age 22 to 30 years

Patient Registration & Intake:

• Register new patients by collecting demographic, medical history, and contact details.

• Verify health insurance coverage and obtain necessary authorizations to prevent claim denials.

• Assist patients in completing complex medical forms and consent documentation.

 Medical Appointment Management:

• Schedule, reschedule, and cancel appointments using Hospital Management Systems (HMS) or Electronic Health Records (EHR).

• Coordinate with medical staff to manage patient flow and minimize wait times.

• Perform "emergency triage" coordination by identifying urgent cases and alerting the medical team immediately.

 Billing & Financial Transactions:

• Generate invoices for consultations, diagnostics, and treatments.

• Collect co-payments, deductibles, and settle final bills during patient discharge.

• Maintain accurate financial records and daily transaction reports.

 Admission & Discharge Support:

• Guide patients and their families through the formal admission process.

• Coordinate with nursing and billing departments to ensure a smooth discharge experience.

As a Job Requirement (If you are hiring)

• "Must be proficient in Microsoft Office Suite (Word, Excel, Outlook)."

• "Hands-on experience with Hospital Management Systems (HMS) or EHR software is highly preferred."

• "Strong data entry skills with a focus on speed and accuracy."

• "Ability to manage digital calendars and professional email correspondence."

On Your Resume (To showcase your skills)

• Technical Proficiency: Expert in MS Excel for patient billing and MS Word for medical reporting.

• Software Skills: Experienced in navigating Electronic Health Records (EHR) and database management.

• Digital Literacy: Proficient in managing multi-line phone systems integrated with computer software.