Branch In-Charge / Branch Manager

Job Description

Title: Branch In-Charge / Branch Manager

Company Name: Neways International Company Limited

Vacancy: --

Age: 25 to 32 years

Job Location: Dhaka

Salary: Tk. 25000 - 28000 (Monthly)

Experience:

• 2 to 5 years
• The applicants should have experience in the following business area(s): Hotel, Group of Companies, Resort, Hostel

• Diploma in Hotel Management in Hospitality Management
• Bachelor of Business Administration (BBA) in Hospitality Management
• Bachelor of Business Administration (BBA) in Service Marketing

• 2 to 5 years
• The applicants should have experience in the following business area(s): Hotel, Group of Companies, Resort, Hostel

• Age 25 to 32 years

• Must be fluent in English & Bangla (both spoken and written).

• Strong sales and client acquisition skills.

• Must be a hotelier by mindset and profession.

• Strong sense of responsibility and ability to handle pressure.

• Confident to stand for what’s right and act as a true team leader.

• Actively manage all operational aspects of the branch: front office, housekeeping, food quality, billing, payments, and guest services.

• Identify current and prospective sales opportunities and develop strategic plans for revenue generation.

• Supervise and guide front office staff in check-in/check-out procedures, guest inquiries, and reservation handling.

• Monitor and maintain high standards of room cleanliness, hygiene, and ambiance to ensure guest satisfaction.

• Ensure daily visitor and booking tracking is maintained accurately.

• Build and maintain strong relationships with in-house guests to ensure high service standards and overall satisfaction.

• Conduct market research and competitor analysis to identify trends, opportunities, and expansion strategies.

• Maintain relationships with corporate clients, travel agencies, and partners for continuous business flow.

• Implement staff training programs to improve operational efficiency and guest satisfaction.

• Resolve complaints and grievances with professionalism.

• Supervise staffing levels and ensure optimal manpower allocation.

• Lead, train, and oversee the front desk team for performance and excellence.

• Ensure the cleanliness, presentation, and readiness of the entire branch at all times.

• Performance Bonus.

• Festive Bonuses.

• Mobile allowance.

• Travel Allowance (TA).

• In-house free accommodation.

• 3 times meal (Breakfast, Lunch & Dinner)