Asstt. Manager, Ticketing & Reservation

Job Description

Title: Asstt. Manager, Ticketing & Reservation

Company Name: DG Air International

Vacancy: 1

Age: 25 to 32 years

Job Location: Dhaka (Uttara Sector 3)

Salary: Tk. 15000 - 20000 (Monthly)

Experience:

• 5 to 10 years
• The applicants should have experience in the following business area(s): Travel Agent

• Bachelor of Business Administration (BBA)
• Master of Business Administration (MBA)
• Bachelor of Arts (BA)

• 5 to 10 years
• The applicants should have experience in the following business area(s): Travel Agent

• Age 25 to 32 years

·Excellent communication and interpersonal skills Smart & well attired

·Proven working experience in the Reservation & Ticketing Department.

·Excellent knowledge of Sabre and Galileo with air ticketing software GDS.

·Well-versed in various areas of travel house like, booking, group booking, ticket issues, re-issues,  refunds, baggage-related inquiries, fares, taxes, and fees accurately based on the passenger's itinerary’s and related works.

·Manage flight reservations, including booking, confirming, and modifying reservations as per customer requests.

·Calculate fares, taxes, and fees accurately based on the passenger's itinerary, travel class, and any applicable discounts or promotions.

·Issue electronic or paper tickets to passengers after confirming their bookings and collecting payment.

·Assist passengers with baggage-related inquiries, including baggage allowances, fees, restrictions, and lost or delayed baggage issues.· 

·Inform passengers about special promotions, upgrades, and additional services offered by the airline, aiming to maximize revenue opportunities.· 

·Maintain accurate records of ticket sales, reservations, transactions, and other relevant data in the airline's reservation system or database.

Computer skill

• T/A,Mobile bill
• Lunch Facilities: Partially Subsidize
• Salary Review: Yearly
• Festival Bonus: 2