Guest Relation Officer / Front Office Executive (Female)

Job Description

Title: Guest Relation Officer / Front Office Executive (Female)

Company Name: ARNIM RESORT - COX'S BAZAR

Vacancy: 2

Age: 20 to 30 years

Job Location: Cox`s Bazar (Cox's Bazar Sadar)

Salary: Tk. 15000 - 25000 (Monthly)

Experience:

• At most 2 years
• The applicants should have experience in the following business area(s): Hotel, Resort, Tour Operator
• Freshers are also encouraged to apply.

• HSC
• Diploma in Hotel Management
• Bachelor of Business Administration (BBA)
• Bachelor of Commerce (BCom)
• Master of Business Administration (MBA)

• At most 2 years
• The applicants should have experience in the following business area(s): Hotel, Resort, Tour Operator
• Freshers are also encouraged to apply.

• Age 20 to 30 years
• Only Female

Welcome and assist guests throughout their stay, ensuring a warm, professional, and memorable hospitality experience.

Facilitate smooth check-in and check-out procedures, assist VIP guests, and provide information on resort facilities and services.

Handle guest inquiries, requests, and complaints promptly and professionally, ensuring high levels of guest satisfaction.

Coordinate with Housekeeping and other departments to ensure seamless guest service and room readiness.

Maintain accurate guest records, preferences, and feedback while ensuring effective communication with relevant departments.

Uphold professional grooming standards, maintain a positive attitude, and contribute to a welcoming and well-organized front office environment.

Perform any other responsibilities assigned by management

• T/A,Medical allowance,Performance bonus
• Salary Review: Yearly
• Festival Bonus: 2