Title: Client Interface Manager
Company Name: Saimon Group
Vacancy: 2
Age: 25 to 40 years
Job Location: Dhaka (Gulshan)
Salary: Tk. 15000 - 30000 (Monthly)
Experience:
Key Responsibilities
* Communicate professionally with international clients, business partners, and overseas counterparts.
* Manage client onboarding and ensure the smooth implementation of new accounts and services.
* Handle professional emails, reports, proposals, and other managerial correspondence.
* Supervise and guide the reservation, ticketing, and operations teams.
* Coordinate with airlines, GDS providers, corporate clients, and international partners.
* Resolve complex reservation, ticketing, fare, refund, reissue, and operational issues.
* Ensure timely service delivery and maintain high standards of client satisfaction.
* Monitor team performance, operational accuracy, productivity, and compliance.
* Provide technical and managerial support to team members when required.