Executive Officer (Visa & Reservation)

Job Description

Title: Executive Officer (Visa & Reservation)

Company Name: Nepal Mediciti Hospital Information Center, Bangladesh

Vacancy: 2

Age: 25 to 40 years

Job Location: Dhaka (Dhanmondi)

Salary: Tk. 25000 - 35000 (Monthly)

Experience:

• At least 1 year
• The applicants should have experience in the following business area(s): Travel Agency, Tour Operator, Healthcare/Lifestyle product

• Bachelor/Honors

• At least 1 year
• The applicants should have experience in the following business area(s): Travel Agency, Tour Operator, Healthcare/Lifestyle product

• Age 25 to 40 years

Previous work experience in a travel or tourism company is required.Hands-on proficiency in at least one GDS platform—Amadeus, Sabre, or Galileo—is required.Must be able to check flight schedules, availability, and fares, and handle reservations, ticket issuance, reissuance, cancellations, and refunds.Sound knowledge of visa documentation and application procedures.Good written and verbal communication skills in Bangla and English.Proficiency in MS Office, email, and online booking systems.Ability to handle client enquiries, maintain accurate records, and manage confidential documents responsibly.Experience in coordinating medical travel for patients and attendants will be an added advantage.

Job Summary

Mediconcern Ltd. is looking for an Executive / Sr. Executive / Associate Officer (Visa & Reservation) to support visa processing, travel reservations, and medical tourism operations. Candidates must have work experience in a travel or tourism company and practical knowledge of a Global Distribution System (GDS) for accessing and booking travel schedules, availability, and fares from multiple travel providers through a single platform.

Key Responsibilities

• Assist clients with visa applications, document checklists, form completion, and appointment scheduling.

• Review application documents for completeness and accuracy.

• Track visa applications and keep clients informed about progress.

• Check flight schedules, seat availability, and fares through GDS.

• Handle flight reservations, ticket issuance, reissuance, cancellations, and refund processing.

• Coordinate hotel bookings and travel itineraries.

• Support patients and attendants travelling abroad for medical treatment.

• Communicate with hospitals, airlines, travel partners, and visa application centres.

• Maintain accurate client records and follow up on enquiries.

• Handle passports and confidential client information responsibly.

Educational Requirements

• Minimum graduation in any discipline from a recognized university.

• Training in travel and tourism, visa processing, or air ticketing will be an added advantage.

Experience and Skills

• Previous work experience in a travel or tourism company is required.

• Hands-on experience with a GDS platform, such as Amadeus, Sabre, or Travelport/Galileo, is required.

• Knowledge of flight reservations, fare rules, ticket issuance, reissuance, cancellations, and refunds.

• Familiarity with visa documentation and application procedures.

• Good communication skills in Bangla and English.

• Proficiency in MS Office, email, and online application systems.

• Strong attention to detail, organizational skills, and a client-focused approach.

• Experience in medical tourism will be an added advantage.

• Mobile bill,Performance bonus,Profit share
• Salary Review: Half Yearly
• Lunch Facilities: Partially Subsidize
• Festival Bonus: 2