Front Desk Executive

Job Description

Title: Front Desk Executive

Company Name: Smart Innovations Limited

Vacancy: 1

Age: 23 to 35 years

Job Location: Dhaka (Banani)

Salary: Negotiable

Experience:

• 2 to 5 years
• Freshers are also encouraged to apply.

• Bachelor/Honors

• 2 to 5 years
• Freshers are also encouraged to apply.

• Age 23 to 35 years
• Only Female

• Fluency in spoken and written English is essential, with the ability to communicate effectively and professionally with students, parents, and colleagues.

• Ability to take challenges.

• Excellent communication skills in Bengali & English.

• Should have a positive mindset.

• Must be self-motivated and dynamic.

• Prior experience with office management software or student information systems is highly desirable.

• Willingness to work occasional evenings or weekends for special events or meetings.

• Demonstrated ability to handle difficult situations with diplomacy and tact, especially when dealing with upset or irate individuals.

• Knowledge of basic first aid and emergency procedures is preferred.

• A commitment to upholding the school’s values and promoting a positive school culture.

SIS is a dynamic and innovative education institution. With a firm commitment to excellence, we strive to nurture a learning environment that fosters creativity, critical thinking, and holistic development. We are seeking a self-motivated and results-driven Front Desk Executive to join our expanding team.

• Greet and welcome visitors with a positive attitude, ensuring a professional and friendly experience.

• Manage incoming calls and emails, directing inquiries to the appropriate departments or personnel.

• Maintain a tidy and organized reception area, ensuring it reflects the professionalism and values of the school.

• Assist in scheduling appointments, meetings, and events, coordinating with internal staff as needed.

• Process student registrations, withdrawals, and inquiries efficiently and accurately.

• Manage school correspondence, including sorting and distributing mail and packages.

• Provide administrative support to various departments, such as preparing documents, filing, and data entry.

• Uphold confidentiality and security protocols in handling sensitive information.

• Present and promote our products/services to prospective clients with enthusiasm and professionalism.

• Build and maintain strong, long-lasting relationships.

• Collaborate with the sales team to contribute to the overall success of the institution.

• Stay informed about industry trends, market conditions, and competitors to effectively position our products/services.