Assistant General Manager (AGM) – E-commerce & Retail Operations

Job Description

Title: Assistant General Manager (AGM) – E-commerce & Retail Operations

Company Name: MYRO

Vacancy: --

Age: Na

Job Location: Bangladesh

Salary: Tk. 50000 - 80000 (Monthly)

Experience: --

Published: 2026-02-24

Application Deadline: 2026-03-26

Education:

Requirements: --

Skills Required:

Additional Requirements:

Responsibilities & Context:

Strategic Leadership

• Develop and execute short-term and long-term business growth strategies.

• Work closely with the Founder to align business goals with operational execution.

• Drive monthly and quarterly revenue targets.

• Monitor KPIs across E-commerce, POS, and Retail showrooms.

E-commerce Management

• Oversee Shopify website performance (Traffic, Conversion Rate, ROAS).

• Ensure smooth integration between Mother Inventory & POS system.

• Monitor order flow from Website, Facebook, and Marketplace channels.

• Optimize checkout flow, COD system, and upsell strategies.

• Coordinate with the performance marketing team to scale campaigns effectively.

Retail & Showroom Operations

• Supervise showroom sales performance and ensure target achievement.

• Ensure proper stock transfer from Mother Inventory to Showrooms.

• Monitor daily sales reporting and reconciliation.

• Oversee POS performance and process automation.

Inventory & Supply Chain

• Maintain centralized Mother Inventory system.

• Ensure accurate stock synchronization between Online & Retail channels.

• Monitor low-stock alerts and reordering cycles.

• Prevent stock mismatch and minimize inventory shrinkage.

Team Leadership & HR Coordination

• Supervise department heads (Sales, Marketing, Inventory, Customer Support).

• Conduct weekly performance review meetings.

• Develop SOPs and establish structured operational processes.

• Ensure strong company culture, accountability, and team alignment.

Financial & Performance Oversight

• Monitor daily sales revenue (Online + Showroom).

• Review marketing spend vs ROAS.

• Assist in budgeting and profit margin control.

• Coordinate with Accounts team for financial reporting.

Key Performance Indicators (KPIs)

• Monthly Revenue Target Achievement

• Website Conversion Rate

• Inventory Accuracy %

• ROAS & Marketing Efficiency

• Showroom Sales Growth

• Operational Efficiency Score