Sales Monitoring Executive (CCTV-Based)
Job Description
Title: Sales Monitoring Executive (CCTV-Based)
Company Name: MYRO
Vacancy: --
Age: 20 to 30 years
Job Location: Dhaka (Shyamoli)
Salary: Tk. 15000 - 30000 (Monthly)
Experience:
Published: 2025-11-30
Application Deadline: 2025-12-30
Education:
- HSC
- Bachelor/Honors
Requirements:
Skills Required:
Additional Requirements:
- Age 20 to 30 years
Experience
- Prior experience in retail sales, customer service, or showroom monitoring
- preferred.
- Experience with CCTV observation is an added advantage.
Skills
- Strong observation skills and attention to detail
- Understanding of retail sales behaviour
- Good reporting and documentation skills
- High level of integrity and confidentiality
- Ability to judge customer–staff interaction accurately
- Basic computer literacy
Key Qualities
- Professional, disciplined, and honest
- Emotionally intelligent
- Good judgement and patience
- Ability to identify behaviour patterns
- Strong communication skills
Responsibilities & Context:
Job Summary:
The Sales Monitoring Executive is responsible for observing and evaluating the
behaviour and performance of sales staff through CCTV cameras. The role ensures
that every customer is greeted properly, assisted on time, and served according to
company standards. The executive will monitor discipline, behaviour, customer
handling, and sales approach to improve the overall showroom experience.
Location: Office
Working Hours:
- Full-time (Showroom hours)
- Must be available during peak sales hours
Key Responsibilities:
CCTV-Based Sales Behaviour Monitoring
- Monitor sales girls’ behaviour, grooming, and overall approach towards customers.
- Ensure customers are greeted, assisted, and attended to promptly.
- Identify rude behaviour, negligence, or unprofessional actions.
- Observe customer movement and ensure no customer is left unattended.
Customer Handling & Service Quality Check
- Ensure proper customer interaction standards are being followed.
- Check if sales staff are explaining products, offers, and sizes correctly.
- Monitor upselling and cross-selling attempts.
- Ensure a positive and respectful environment for customers.
Showroom Discipline Monitoring
- Observe staff using mobile phones, gossiping, or avoiding work.
- Ensure proper hygiene, posture, and professional presentation.
- Check if sales staff follow showroom rules & SOPs.
Incident Reporting
- Report any misbehaviour, conflict, or customer complaint immediately.
- Maintain daily logs of issues, warnings, and observations.
- Escalate repetitive behaviour problems to Showroom Manager/HR.
Performance Tracking
- Track the performance of each sales girl based on behaviour and customer
- service.
- Provide daily and weekly reports to the management.
- Suggest improvements to enhance customer experience.
Coordination
- Coordinate with the Showroom Manager for action plans.
- Support HR in evaluating staff performance for promotions or warnings.
Job Other Benifits:
Employment Status: Full Time
Job Work Place:
Company Information:
Gender: Male and Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Marketing/Sales
