Foreign Client Service Officer

Job Description

Title: Foreign Client Service Officer

Company Name: Deyalltd

Vacancy: 12

Age: 22 to 30 years

Job Location: Anywhere in Bangladesh

Salary: Tk. 13000 - 15000 (Monthly)

Experience:

• 1 to 3 years
• Freshers are also encouraged to apply.

• Bachelor of Business Administration (BBA)
• Bachelor of Science (BSc)

• 1 to 3 years
• Freshers are also encouraged to apply.

• Age 22 to 30 years
• Only Female

• Good communication and interpersonal skills
• Ability to work in a fast-paced environment and handle multiple customer interactions simultaneously
• Strong problem-solving and conflict resolution skills
• Proficiency in using customer service software and technology
• Fluency in English (written and spoken)
• This is a remote customer service role, and selected candidates will work from our office in Bangladesh.

• Provide remote customer service support to clients in Singapore via calls and messaging apps
• Respond to customer inquiries, concerns, and feedback in timely.
• Ensure customer satisfaction by providing fast, efficient, and personalized support
• Handle customer complaints and issues with empathy and resolve them promptly
• Maintain accurate records of customer interactions and feedback
• Collaborate with internal teams to resolve customer issues and improve overall customer experience
• Meet or exceed customer service targets and performance metrics
• Stay up-to-date with knowledge of renovation services and solutions offered by the company

We offer competitive salary and benefits package to successful candidates.