Customer Care Executive (Air Ticketing & Visa Support)
Job Description
Title: Customer Care Executive (Air Ticketing & Visa Support)
Company Name: Aviax International
Vacancy: 4
Age: At least 20 years
Job Location: Dhaka (Banani)
Salary: Tk. 12000 - 18000 (Monthly)
Experience:
Published: 2026-01-06
Application Deadline: 2026-01-16
Education:
- Higher Secondary
Requirements:
Skills Required: Call Center,Call Center Operation,Call Support,Cold Calling,Customer Relations,Customer Relationship Management,Outbound and Inbound Calls,Outbound calls
Additional Requirements:
- Age At least 20 years
- Only Female
Responsibilities & Context:
Aviax International is a growing travel and manpower service provider specializing in air ticketing, group fares, and visa processing support.
We are looking for smart, energetic, and responsible Customer Care Executives who will play a key role in selling air tickets, handling customer queries, and assisting in visa processing.
The selected candidates will work closely with our sales and operations team to ensure accurate ticketing, smooth communication with clients, and high-quality customer service, especially for recruiting agencies and individual passengers.
Handle air ticket sales and respond to customer inquiries via phone, WhatsApp, and walk-in
Provide information on fares, routes, schedules, and group offers
Assist customers with basic visa processing and documentation support
Coordinate with ticketing team for PNR updates, booking confirmation, and changes
Maintain regular communication with recruiting agencies and corporate clients
Resolve customer issues related to ticketing, rescheduling, and service support
Keep proper records of bookings, follow-ups, and customer details
Job Other Benifits:
- Performance bonus,Profit share
- Lunch Facilities: Partially Subsidize
- Salary Review: Half Yearly
- Festival Bonus: 2
Sales commission based on target achievement (৳10,000 - ৳30,000)
Performance-based incentives and growth opportunity
Employment Status: Full Time
Job Work Place: Work at office
Company Information:
Gender: Only Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Customer Service/Call Centre
