Customer Relationship Officer (Female)

Job Description

Title: Customer Relationship Officer (Female)

Company Name: A well reputed company

Vacancy: --

Age: 24 to 35 years

Job Location: Chattogram

Salary: Negotiable

Experience:

• 1 to 2 years

• Bachelor/Honors

• 1 to 2 years

• Age 24 to 35 years
• Only Female

• Basic Knowledge of IT, AI, Digital Marketing & Social Media.

• Strong typing skills for fast and accurate chat responses.

• Excellent communication skills, both verbal and written.

• Ability to maintain a polite and professional tone during high volume periods.

Job Summary:

We are looking for a dedicated Customer Relationship Officer to join our team at Our Company in Chattogram. The ideal candidate will be responsible for handling outbound calls and managing customer communications across our digital platforms.

Key Responsibilities:

• Make outbound calls to engage with prospective and existing customers.

• Respond promptly, accurately, and professionally to customer queries.

• Build and maintain strong customer relationships to ensure high levels of customer satisfaction.

• Maintain accurate records of customer interactions and update the CRM system accordingly.

• Follow up with customers to resolve issues and ensure their needs are met.

As per company policy.