Customer Support Executive
Job Description
Title: Customer Support Executive
Company Name: Shalik Restaurant & Convention Hall
Vacancy: 1
Age: 20 to 30 years
Job Location: Cox`s Bazar (Cox's Bazar Sadar)
Salary: Negotiable
Experience:
- 3 to 5 years
- The applicants should have experience in the following business area(s): Hotel, Restaurant, Tour Operator
Published: 2026-07-24
Application Deadline: 2026-08-23
Education:
- Bachelor of Business Administration (BBA)
Requirements:
- 3 to 5 years
- The applicants should have experience in the following business area(s): Hotel, Restaurant, Tour Operator
Skills Required: Communication,Communication Skills,Complaint Management,Customer Care,Customer Relationship,Customer Service,Customer Support through Phone
Additional Requirements:
- Age 20 to 30 years
Responsibilities & Context:
Receive customer inquiries through phone calls, WhatsApp, Facebook, and other online platforms.
Provide accurate information regarding menu, pricing, promotions, branch locations, and services.
Handle table reservations, corporate bookings, and event inquiries.
Resolve customer complaints professionally and ensure high customer satisfaction.
Coordinate with restaurant operations, kitchen, and management to ensure smooth service.
Follow up with customers regarding bookings, feedback, and special requests.
Maintain records of customer interactions and prepare daily reports.
Support online food delivery platforms and monitor incoming orders.
Respond to customer messages promptly while maintaining a professional tone.
Perform any other customer service-related tasks assigned by management.
Job Other Benifits:
- Mobile bill
- Lunch Facilities: Full Subsidize
- Salary Review: Yearly
- Festival Bonus: 1
Employment Status: Full Time
Job Work Place:
Company Information:
Gender: Both Male and Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Customer Service/Call Centre
