Customer Relationship Manager (CRM)

Job Description

Title: Customer Relationship Manager (CRM)

Company Name: Dreamkite International Tours & Travels

Vacancy: 10

Age: 18 to 30 years

Job Location: Dhaka (Elephant Road)

Salary: Tk. 12000 - 15000 (Monthly)

Experience:

  • At least 1 year
  • Freshers are also encouraged to apply.


Published: 2026-07-23

Application Deadline: 2026-08-02

Education:
    • HSC
    • Masters
    • Bachelor/Honors
    • Diploma



Requirements:
  • At least 1 year
  • Freshers are also encouraged to apply.


Skills Required:

Additional Requirements:
  • Age 18 to 30 years
  • Minimum 1 year of experience in Marketing will be preferred.

  • Fresh graduates are highly encouraged to apply.

  • This is a target-based position.

  • Strong client convincing and client handling skills.

  • Basic knowledge of data analysis.

  • Experience in social media management.

  • Skills in video making and editing will be an added advantage.

  • Fresh graduates are highly encouraged to apply.

  • Customer Relationship Management (CRM)

  • Customer Service & Customer Care

  • Call Support

  • Social Media Management

  • Communication & Problem-Solving Skills



Responsibilities & Context:
  • Convince and handle clients professionally.

  • Execute marketing activities.

  • Prepare and maintain documents.

  • Resolve customer issues effectively.

  • Manage Facebook pages and other social media platforms.

  • Conduct regular client follow-ups and maintain attendance records.

  • Process client files and documentation.

  • Create live and short promotional videos.

  • Monitor market trends and competitors.

  • Draft and send professional emails to clients and agencies.

  • Perform general office management tasks.



Job Other Benifits:
    • Salary: BDT 12,000 – 15,000 per month

    • Performance/Target-based salary up to BDT 15,000



Employment Status: Full Time

Job Work Place:

Company Information:

Gender: Both Male and Female can apply

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Category: Customer Service/Call Centre

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