Title: Call Centre Executive
Company Name: Ekagra Health
Vacancy: 01
Age: Na
Job Location: Anywhere in Bangladesh
Salary: Tk. 20000 - 25000 (Monthly)
Experience: --
Published: 2026-07-22
Application Deadline: 2026-08-21
Education:
Requirements: --
Skills Required:
Additional Requirements:
Responsibilities & Context:
📞 Call Centre & Patient Communication
Handle inbound and outbound calls professionally
Respond to patient messages (Facebook, WhatsApp, etc.) with accuracy and empathy
Maintain daily & weekly call reports
Ensure proper patient follow-up and appointment coordination
Provide clear, helpful, and patient-friendly communication
📱 Social Media
Monitor comments, messages, and engagement across social channels
Track performance metrics and prepare weekly & monthly reports
📊 Strategy & Coordination
Monitor market trends & competitor activities
Collaborate with clinical teams to ensure accurate and patient-friendly content
Support marketing campaigns, events, and partnerships
Other benefits as per company policy