Executive CRM ( Customer Relationship Management)-Female
Job Description
Title: Executive CRM ( Customer Relationship Management)-Female
Company Name: FLIXZA GROUP BD
Vacancy: 1
Age: 17 to 28 years
Job Location: Anywhere in Bangladesh
Salary: Tk. 10000 - 20000 (Monthly)
Experience:
- 1 to 2 years
Published: 2026-07-22
Application Deadline: 2026-08-01
Education:
- Bachelor of Business Administration (BBA) in Public Relations
- Master of Business Administration (MBA) in Business Studies
- HSC in Business Studies
Requirements:
- 1 to 2 years
Skills Required: Communication,Customer Relationship,Customer Support through Phone,Expertise on Customer Relationship Management (CRM) handling.
Additional Requirements:
- Age 17 to 28 years
- Only Female
Responsibilities & Context:
Job Responsibilities
Respond to customer inquiries via phone, email, chat, and social media.
Provide accurate information about products and services.
Resolve customer complaints in a professional and timely manner.
Maintain strong customer relationships and ensure customer satisfaction.
Record customer interactions and update relevant databases.
Coordinate with other departments to resolve customer issues when necessary.
Build and maintain long-term relationships with corporate clients.
Conduct regular client visits to ensure customer satisfaction and service quality.
Receive, document, and follow up on customer complaints, feedback, and service requests.
Prepare client visit reports, meeting minutes, and follow-up action plans.
Prepare weekly and monthly CRM reports for management.
Maintain accurate customer records using the Company`s CRM system.
Required Skills
Excellent communication skills in Bangla and English.
Strong customer relationship and negotiation skills.
Ability to resolve customer issues professionally.
Good presentation and interpersonal skills.
Proficiency in Microsoft Office (Word, Excel, PowerPoint).
Familiarity with CRM software will be an added advantage.
Ability to prepare reports and maintain documentation.
Strong organizational and time management skills.
Personal Attributes
Smart, confident, and well-groomed.
Customer-focused with a positive attitude.
Honest, professional, and highly responsible.
Self-motivated and target-oriented.
Job Other Benifits:
Employment Status: Full Time
Job Work Place: Work at office
Company Information:
Gender: Only Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Customer Service/Call Centre
