Telesales Executive

Job Description

Title: Telesales Executive

Company Name: HF Food Service

Vacancy: 20

Age: 18 to 28 years

Job Location: Dhaka (Mirpur)

Salary: Tk. 12000 - 12000 (Monthly)

Experience:

• 1 to 3 years
• The applicants should have experience in the following business area(s): Manufacturing (FMCG), Advertising Agency, BPO/ Data Entry Firm, Food (Packaged)/Beverage, Direct Selling/Marketing Service Company, Call Center, E-commerce, E-commerce Startup, F-commerce

• Higher Secondary

• 1 to 3 years
• The applicants should have experience in the following business area(s): Manufacturing (FMCG), Advertising Agency, BPO/ Data Entry Firm, Food (Packaged)/Beverage, Direct Selling/Marketing Service Company, Call Center, E-commerce, E-commerce Startup, F-commerce

• Age 18 to 28 years

• HSC, Diploma, or Bachelor's degree (Running or completed).

• Minimum 6 months to 2 years of experience in Telesales, Call Center, Customer Service, or Telemarketing.

• Strong communication skills in Bangla.

• Basic computer knowledge and Bangla & English typing skills.

• Good listening, negotiation, and persuasion skills.

• Positive attitude with excellent customer handling abilities.

• Ability to work in a target-driven environment.

HF Food Service is one of Bangladesh's trusted e-commerce food brands, delivering premium and authentic food products to customers across the country. We are looking for enthusiastic, customer-focused, and target-driven individuals to join our Telesales team.

If you enjoy communicating with people, helping customers, and achieving sales targets, we'd love to hear from you. You will play an important role in achieving the company's sales goals and maintaining strong customer relationships.

Job Responsibilities:

• Contact customers through inbound and outbound phone calls.

• Explain products, offers, and ongoing campaigns.

• Achieve daily and monthly sales targets.

• Understand customer requirements, provide appropriate solutions, and follow up diligently to close sales. 

• Understand customer needs and recommend suitable products.

• Confirm customer orders accurately.

• Maintain proper call records and update the CRM system.

• Deliver excellent customer service during every interaction.

• Performance bonus
• Festival Bonus: 2

• Salary increment - performance-based.

• Monthly sales incentive (up to 15,000, based on individual performance).

• Two festival bonuses per year.

• One weekly holiday (roster-based).

• Paid leave as per company policy.

• Career growth opportunities, including promotion to corporate roles based on performance and expertise.

• Friendly, supportive, and professional work environment.