Communication Officer, Tele-Jiggasha

Job Description

Title: Communication Officer, Tele-Jiggasha

Company Name: SMC Enterprise Ltd.

Vacancy: 2

Age: At most 45 years

Job Location: Dhaka (Banani)

Salary: Negotiable

Experience:

• At least 2 years

• Bachelor’s degree in any discipline, preferably in Social Science

• At least 2 years

• Age At most 45 years

• Experience in public health-related tele counseling centers will be given preference.  Fresher’s can also apply.

• Age may be relaxed for deserving candidates       

• Excellent verbal and written communication and counseling skills       

• Good proficiency in documentation, report analysis and writing and presentation skills       

• Proficiency in interpersonal relationship skills and working in a team       

• Coordination and communication skills with network members, partners, and relevant stakeholders       

• Hard working and ability to work under pressure       

• Excellent computer operating skills in MS Office application suite

The incumbents will be responsible for responding quires of callers to the Tele-Counselling center on various health, hygiene, nutrition and family planning related issues. Candidates should have the ability to utilize technologies to document information into software and applications during conversation. The incumbents will also make outbound calls to conduct survey to private sector network members/providers for various program aspects. This position will also be responsible to analyse and generate reports utilizing database software. The incumbents should be positive, caring, friendly and passionate about helping patients/callers.