Assistant Manager – Facilities Management Department

Job Description

Title: Assistant Manager – Facilities Management Department

Company Name: Anwar Landmark Limited

Vacancy: 01

Age: Na

Job Location: Dhaka

Salary: Tk. 30000 - 50000 (Monthly)

Experience: --

Published: 2026-08-25

Application Deadline: 2026-09-13

Education:

Requirements: --

Skills Required:

Additional Requirements:

Responsibilities & Context:

Receive and record complaints/issues from clients, residents, or internal departments.

Analyze complaints and coordinate with relevant teams/vendors to ensure effective solutions.

Follow up on ongoing issues to ensure timely resolution.

Maintain proper documentation of all complaints, actions taken, and resolutions.

Prepare detailed reports on complaints, solutions, and status updates for the Department Head.

Act as a communication bridge between clients, site teams, and management.

Monitor service quality and suggest improvements based on recurring issues.

Assist in internal audits by maintaining accurate records and supporting documentation.

Ensure compliance with company policies, service standards, and audit requirements.

Provide guidance and train site teams to improve operational efficiency and service quality.