কল সেন্টার / কাস্টমার সাপোর্ট এক্সিকিউটিভ

Job Description

Title: কল সেন্টার / কাস্টমার সাপোর্ট এক্সিকিউটিভ

Company Name: Deyalltd

Vacancy: 08

Age: 20 to 30 years

Job Location: Dhaka

Salary: Tk. 13000 - 15000 (Monthly)

Experience:

• At most 1 year
• Freshers are also encouraged to apply.

• HSC
• Bachelor of Business Administration (BBA)
• Master of Business Administration (MBA)
• Bachelor of Science (BSc)

• At most 1 year
• Freshers are also encouraged to apply.

• Age 20 to 30 years
• Only Female

• Provide remote customer service support to clients in Singapore via calls and messaging apps

• Respond to customer inquiries, concerns, and feedback in timely.

• Ensure customer satisfaction by providing fast, efficient, and personalized support

• Handle customer complaints and issues with empathy and resolve them promptly

• Maintain accurate records of customer interactions and feedback

• Collaborate with internal teams to resolve customer issues and improve overall customer experience

• Meet or exceed customer service targets and performance metrics

• Stay up-to-date with knowledge of renovation services and solutions offered by the company

• Performance bonus,Profit share
• Lunch Facilities: Partially Subsidize
• Salary Review: Yearly
• Festival Bonus: 2

• Provide remote customer service support to clients in Singapore via calls and messaging apps

• Respond to customer inquiries, concerns, and feedback in timely.

• Ensure customer satisfaction by providing fast, efficient, and personalized support

• Handle customer complaints and issues with empathy and resolve them promptly

• Maintain accurate records of customer interactions and feedback

• Collaborate with internal teams to resolve customer issues and improve overall customer experience

• Meet or exceed customer service targets and performance metrics

• Stay up-to-date with knowledge of renovation services and solutions offered by the company