Customer Support Executive (Night Shift)
Job Description
Title: Customer Support Executive (Night Shift)
Company Name: Falaq Food
Vacancy: 4
Age: 22 to 28 years
Job Location: Dhaka (Mohammadpur)
Salary: Negotiable
Experience:
- At least 1 year
- The applicants should have experience in the following business area(s): Manufacturing (FMCG), Beverage, E-commerce
Published: 2026-01-05
Application Deadline: 2026-01-12
Education:
- HSC
- Bachelor/Honors
Honors running/Complete/HSC
Requirements:
- At least 1 year
- The applicants should have experience in the following business area(s): Manufacturing (FMCG), Beverage, E-commerce
Skills Required: Multitasking ability,Problem solving and decision making,Typing Skill - Bengali and English
Additional Requirements:
- Age 22 to 28 years
- Only Male
Excellent written communication skills in Bangali & English.
Basic typing skill (English-30, Bangla-25)Strong problem-solving abilities.
Ability to multitask and manage time effectively.
Experience in customer support or a related field is preferred.
Basic knowledge of customer relationship management (CRM) tools is a plus.
Responsibilities & Context:
- Respond to customer queries through non-voice channels such as email, chat, and social media.
- Handle inbound calls with professional manners.
- Collaborate with the customer support team to resolve customer issues.
- Ensure timely and professional responses to customer inquiries.
- Maintain knowledge of our product and process
- Meet a monthly sales target/retention target/sorting target/quality target/support target
Working Hour
- 4.00pm-1.00am
Job Other Benifits:
- Lunch Facilities: Full Subsidize
- Salary Review: Half Yearly
As per policy.
Employment Status: Full Time
Job Work Place: Work at office
Company Information:
Gender: Only Male can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Customer Service/Call Centre
