Customer Support Executive- Voice & Non-Voice
Job Description
Title: Customer Support Executive- Voice & Non-Voice
Company Name: Falaq Food
Vacancy: 20
Age: 22 to 28 years
Job Location: Dhaka (Mohammadpur)
Salary: Tk. 10000 - 12000 (Monthly)
Experience:
- At least 1 year
- The applicants should have experience in the following business area(s): Manufacturing (FMCG), Call Center, Food (Packaged), E-commerce
Published: 2026-05-09
Application Deadline: 2026-05-31
Education:
Honors in any discipline
Requirements:
- At least 1 year
- The applicants should have experience in the following business area(s): Manufacturing (FMCG), Call Center, Food (Packaged), E-commerce
Skills Required: Communication and interpersonal skill,conversion optimization,Customer Relationship,Sales Target Achievement,Typing Skill - Bengali and English
Additional Requirements:
- Age 22 to 28 years
- Only Male
Basic typing skill (English-30, Bangla-25)Strong problem-solving abilities.
Ability to multitask and manage time effectively.
Experience in customer support or a related field is preferred.
Basic knowledge of customer relationship management (CRM) tools is a plus.
Responsibilities & Context:
Respond to customer queries through non-voice channels such as email, chat, and social media.
Handle inbound calls with professional manners.
Collaborate with the customer support team to resolve customer issues.
Ensure timely and professional responses to customer inquiries.
Maintain knowledge of our product and process
Meet a monthly sales target/retention target/sorting target/quality target/support target
Job Other Benifits:
- Lunch Facilities: Full Subsidize
Employment Status: Full Time
Job Work Place: Work at office
Company Information:
Gender: Only Male can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Customer Service/Call Centre
