Customer Support Executive/Telesales Agent (Night and Day Shift)
Job Description
Title: Customer Support Executive/Telesales Agent (Night and Day Shift)
Company Name: Falaq Food
Vacancy: 30
Age: 22 to 28 years
Job Location: Dhaka (Mohammadpur)
Salary: Tk. 10000 - 20000 (Monthly)
Experience:
- At least 1 year
- The applicants should have experience in the following business area(s): Beverage, E-commerce, Manufacturing (FMCG)
Published: 1-01-01
Application Deadline: 2026-11-20
Education:
- HSC
- Bachelor/Honors
Requirements:
- At least 1 year
- The applicants should have experience in the following business area(s): Beverage, E-commerce, Manufacturing (FMCG)
Skills Required: Problem solving and decision making, Typing Skill - Bengali and English
Additional Requirements:
- Age 22 to 28 years
- Only Male
Excellent written communication skills in Bangali & English.
Basic typing skill (English-30, Bangla-25)Strong problem-solving abilities.
Ability to multitask and manage time effectively.
Experience in customer support or a related field is preferred.
Basic knowledge of customer relationship management (CRM) tools is a plus.
Responsibilities & Context:
Respond to customer queries through non-voice channels/Old Customers/Website Sales such as email, chat, and social media.
Handle calls and Chats with professional manners.
Collaborate with the customer support team to resolve customer issues.
Ensure timely and professional responses to customer inquiries.
Maintain knowledge of our product and process
Meet a monthly sales target/retention target/sorting target/quality target/support target
Working Hour
11.00 am - 8.00 pm
2.00pm - 11.00 pm
4.00pm-1.00am
Job Other Benifits:
- Performance bonus
- Lunch Facilities: Full Subsidize
Salary Structure: Fixed + Commission
Employment Status: Full Time
Job Work Place: Work at office
Company Information:
Gender: Only Male can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
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