Executive - Call Center
Job Description
Title: Executive - Call Center
Company Name: Naturo
Vacancy: 5
Age: Na
Job Location: Dhaka
Salary: Tk. 14000 - 15000 (Monthly)
Experience:
- At least 1 year
- The applicants should have experience in the following business area(s): Call Center, E-commerce, F-commerce
- Freshers are also encouraged to apply.
Published: 2026-01-04
Application Deadline: 2026-01-15
Education:
- Bachelor/Honors
Requirements:
- At least 1 year
- The applicants should have experience in the following business area(s): Call Center, E-commerce, F-commerce
- Freshers are also encouraged to apply.
Skills Required: Call Center,Social Media Management
Additional Requirements:
- Only Male
- Strong interpersonal skills and a customer-centric attitude.
- Ability to handle high call volume with professionalism.
- Basic computer skills (MS Office, CRM software, WhatsApp).
- Fresh graduates are encouraged to apply.
- Prior call center experience is desirable.
Responsibilities & Context:
- Handle inbound calls and respond to customer queries courteously and professionally.
- Make outbound calls for follow-ups, order confirmations, and customer support.
- Respond to customer messages on social media and other digital channels.
- Maintain accurate customer records and update CRM or internal systems.
- Ensure timely resolution and follow-up of customer issues.
- Meet daily performance targets and quality standards.
- Assist in improving customer care processes.
Job Other Benifits:
-Yearly increment
-In house kitchen (food partially subsidize)
-Morning Snacks fully subsidize
-Prayer break
-Performance bonus
-Sales Incentive
-Festival (EID) Bonus: 2 (Two)
-Annual, casual, sick leave allocation
-Public Holiday
-Positive Islamic Environment
Employment Status: Full Time
Job Work Place: Work at office
Company Information:
Gender: Only Male can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Customer Service/Call Centre
