Executive/Senior Executive - IT Support & System Maintenance Engineer

Job Description

Title: Executive/Senior Executive - IT Support & System Maintenance Engineer

Company Name: Bir Group Holdings

Vacancy: --

Age: at least 25 years

Location: Dhaka (Tejgaon Industrial Area)

Salary: Negotiable

Experience:
∎ 1 to 3 years
∎ The applicants should have experience in the following business area(s):Manufacturing (Light Engineering and Heavy Industry), Trading or Export/Import, Group of Companies, Automobile, Sanitary ware, Inventory/Warehouse, Battery, Storage cell, Importer, Motor Vehicle body manufacturer, Fuel/Petroleum

Published: 12 Feb 2025

Education:
∎ Bachelor in Engineering (BEngg) in Computer Science & Engineering

Requirements:

Additional Requirements:
∎ Age at least 25 years

Responsibilities & Context:
∎ Diagnose, troubleshoot, and repair desktops, laptops, printers, and other IT equipment.
∎ Perform preventive maintenance and hardware upgrades.
∎ Maintain an inventory of IT assets.
∎ Monitor and ensure stable internet connectivity.
∎ Troubleshoot network issues related to LAN, Wi-Fi, routers, and switches.
∎ Coordinate with internet service providers (ISPs) for service-related issues.
∎ Manage and maintain Tally software, ensuring smooth operation.
∎ Handle remote server configurations, backups, and data security.
∎ Troubleshoot server-related issues and ensure uptime.
∎ Assess hardware requirements and prepare purchase requisitions.
∎ Compare vendor quotations and recommend cost-effective solutions.
∎ Ensure quality standards and warranty coverage for purchased items.
∎ Manage and maintain Tally software, ensuring smooth operation.
∎ Handle remote server configurations, backups, and data security.
∎ Troubleshoot server-related issues and ensure uptime.
∎ Liaise with software vendors for updates, troubleshooting, and customizations.
∎ Ensure timely resolution of software-related issues.
∎ Maintain documentation for software licenses and renewals.
∎ Scan, store, and organize important business documents.
∎ Ensure data backup and security compliance.
∎ Diagnose, troubleshoot, and repair desktops, laptops, printers, and other IT equipment.
∎ Perform preventive maintenance and hardware upgrades.
∎ Maintain an inventory of IT assets.
∎ Monitor and ensure stable internet connectivity.
∎ Troubleshoot network issues related to LAN, Wi-Fi, routers, and switches.
∎ Coordinate with internet service providers (ISPs) for service-related issues.
∎ Manage and maintain Tally software, ensuring smooth operation.
∎ Handle remote server configurations, backups, and data security.
∎ Troubleshoot server-related issues and ensure uptime.
∎ Assess hardware requirements and prepare purchase requisitions.
∎ Compare vendor quotations and recommend cost-effective solutions.
∎ Ensure quality standards and warranty coverage for purchased items.
∎ Manage and maintain Tally software, ensuring smooth operation.
∎ Handle remote server configurations, backups, and data security.
∎ Troubleshoot server-related issues and ensure uptime.
∎ Liaise with software vendors for updates, troubleshooting, and customizations.
∎ Ensure timely resolution of software-related issues.
∎ Maintain documentation for software licenses and renewals.
∎ Scan, store, and organize important business documents.
∎ Ensure data backup and security compliance.

Skills & Expertise:

Compensation & Other Benefits:
∎ Mobile bill, Provident fund
∎ Salary Review: Yearly
∎ Festival Bonus: 2

Workplace:
∎ Work at office

Employment Status: Full Time

Job Location: Dhaka (Tejgaon Industrial Area)

Company Information:
∎ Bir Group Holdings
∎ Navana Osman@Link (6th Floor),214/D Tejgaon Link Road, Tejgaon I/A, Dhaka-1208.
∎ Bir Group Holdings (Bangladesh) is a Group of Company, which has been engaged in trading & marketing business for a long time. Bir is considered to be the largest trading concern in Bangladesh, which is dealing with Hardware, Tools, Maintenance products (like Silicon, WD-40, Hand Tools, Power Tools, Screw, Concreate Nail, Brad Nail) etc.

KAI Project Management Services Ltd. is the sole distributor of WD-40 (USA) & V-TECH (Malaysia). KPMS provides project solutions for water proofing, maintenance products, sealants, etc…. Through our extensive distribution network and market creation activities, we have been able to provide both companies with year-year growth in sales. The company also engages in OEM trading henceforth has created domestic powerhouse brands: Vikars, Bir-Silicone. Our dedicated team of salesmen have not only entered existing markets and penetrated them, alongside they were able to create markets through our various educational and market exposure activities. Due to our unique dynamic nature, Bir Group Holdings has been the leading pioneer in providing to the Bangladeshi market sophisticated project maintenance products and solutions.

KGI HARDWARE ACCESSORIES is the leading supplier of Hardware Products in Bangladesh. It has a strong background of Hardware business in Bangladesh over 17 years. It has established long-term business relations with the relevant market parties all over Bangladesh. KGI has seen a constant growth of it’s market cap and market share over time. Renowned brands marketed by KGI are ’KGI hardware’, ‘Vikars’, and ‘BMI.

KAI INTERNATIONAL is the leading supplier of hand Tools in Bangladesh. The company is importing Hand Tools under its own brand ‘Bir Tools’. The company has attained a significant market share within the shortest time and emerged as an excellently reputed brand in the market.

Bir Metal Engineering & Manufacturing Co. Ltd. is a newly established Metal Hardware manufacturing company. The Factory is located in Daulatpur, Board Bazar, Gazipur. Bir Metal Engineering & Manufacturing Co. Ltd. is a China-Bangladesh Joint Venture company.

Bir Consumers Engineering Ltd. is a newly established equipment and hardware manufacturing company under Bir Group Holdings Ltd. BCEL manufactures ladders, stainless steel fasteners, shooter nails and concrete nails.

Address::
∎ Navana Osman@Link (6th Floor),214/D Tejgaon Link Road, Tejgaon I/A, Dhaka-1208.
∎ Bir Group Holdings (Bangladesh) is a Group of Company, which has been engaged in trading & marketing business for a long time. Bir is considered to be the largest trading concern in Bangladesh, which is dealing with Hardware, Tools, Maintenance products (like Silicon, WD-40, Hand Tools, Power Tools, Screw, Concreate Nail, Brad Nail) etc. KAI Project Management Services Ltd. is the sole distributor of WD-40 (USA) & V-TECH (Malaysia). KPMS provides project solutions for water proofing, maintenance products, sealants, etc…. Through our extensive distribution network and market creation activities, we have been able to provide both companies with year-year growth in sales. The company also engages in OEM trading henceforth has created domestic powerhouse brands: Vikars, Bir-Silicone. Our dedicated team of salesmen have not only entered existing markets and penetrated them, alongside they were able to create markets through our various educational and market exposure activities. Due to our unique dynamic nature, Bir Group Holdings has been the leading pioneer in providing to the Bangladeshi market sophisticated project maintenance products and solutions. KGI HARDWARE ACCESSORIES is the leading supplier of Hardware Products in Bangladesh. It has a strong background of Hardware business in Bangladesh over 17 years. It has established long-term business relations with the relevant market parties all over Bangladesh. KGI has seen a constant growth of it’s market cap and market share over time. Renowned brands marketed by KGI are ’KGI hardware’, ‘Vikars’, and ‘BMI. KAI INTERNATIONAL is the leading supplier of hand Tools in Bangladesh. The company is importing Hand Tools under its own brand ‘Bir Tools’. The company has attained a significant market share within the shortest time and emerged as an excellently reputed brand in the market. Bir Metal Engineering & Manufacturing Co. Ltd. is a newly established Metal Hardware manufacturing company. The Factory is located in Daulatpur, Board Bazar, Gazipur. Bir Metal Engineering & Manufacturing Co. Ltd. is a China-Bangladesh Joint Venture company.Bir Consumers Engineering Ltd. is a newly established equipment and hardware manufacturing company under Bir Group Holdings Ltd. BCEL manufactures ladders, stainless steel fasteners, shooter nails and concrete nails.

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 14 Mar 2025

Category: IT/Telecommunication

Interested By University

University Percentage (%)
Daffodil International University (DIU) 6.87%
Dhaka International University 4.06%
Bangladesh University 3.18%
American International University Bangladesh (AIUB) 3.06%
Uttara University 2.93%
2.62%
Northern University Bangladesh 2.62%
Jahangirnagar University 2.50%
World University of Bangladesh 2.18%
Southeast University 2.06%

Interested By Age Range

Age Range Percentage (%)
20-30 65.04%
31-35 22.60%
36-40 5.74%
40+ 2.93%

Interested By Salary Range

Salary Range Percentage (%)
0-20K 7.12%
20K-30K 33.29%
30K-40K 22.86%
40K-50K 20.92%
50K+ 15.80%

Interested By Experience Range

Experience Range Percentage (%)
0 years (Freshers) 14.23%
0.1 - 1 years 12.11%
1.1 - 3 years 20.79%
3.1 - 5 years 17.92%
5+ years 34.96%

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