Executive / Sr. Executive - ICT

Job Description

Title: Executive / Sr. Executive - ICT

Company Name: Shin Shin Group

Vacancy: 01

Age: Na

Job Location: Narayanganj

Salary: Negotiable

Experience: --

Published: 2026-02-14

Application Deadline: 2026-02-28

Education:

Requirements: --

Skills Required:

Additional Requirements:

Responsibilities & Context:

• Provide technical support for Attendance Machines, Door Access Control, IP Phone Systems, Wireless Routers, Print Servers & Photocopiers.

• Configure, monitor & troubleshoot CCTV systems and ensure daily backup reports.

• Set up and maintain network connectivity (WAN & LAN) and related infrastructure.

• Manage email accounts, user data backups & PST files, ensuring data security and integrity.

• Perform structured cabling for new users and assist with online UPS & power backup systems.

• Coordinate with Internet Service Providers (ISPs) to resolve network-related issues.

• Train users on new software and technology.

• Maintain and update IT asset inventory & software licenses across all sites.

• Provide technical guidance & problem-solving support to end users.

• Manage the configuration and troubleshooting of networking devices.

• Collaborate with the Group IT team on infrastructure development projects.

• Install, configure, and maintain computer hardware, software, and networking systems.

• Troubleshoot and resolve IT-related issues (hardware, software, network).

• Ensure smooth operation of internet, email, and office IT services.

• Regularly back up data and maintain IT security protocols.

• Prepare and present analytical IT reports to management when required.

• Perform other IT-related tasks as assigned by the Department Head.