Title: Executive
Company Name: Safor Travel Agency
Vacancy: 5
Age: At least 25 years
Job Location: Dhaka
Salary: Negotiable
Experience:
Strong communication skills in [languages required, e.g., English, Bengali].
Proficiency with online tools, chat systems.
Ability to multitask and handle multiple conversations simultaneously.
Customer-focused mindset with strong problem-solving skills.
Prior experience in customer service.
Basic knowledge of Microsoft Office.
•Respond to customer inquiries via phone, email, or in person.
•Sell tour packages, travel insurance, flight tickets, hotel bookings, and other travel services.
•Provide detailed information on destinations, itineraries, pricing, visa requirements, and travel insurance.
•Build and maintain relationships with clients to encourage repeat business.
•Follow up on leads and convert them into sales.
•Support in marketing campaigns and travel expos to promote packages.
•Maintain and update social media pages or websites with offers and updates (if required).
•Corporate client handling.
•Ensure monthly sales target.
•Visit B2B agent, Airlines office, Hotel to ensure business.