Visa Processing Expert

Job Description

Title: Visa Processing Expert

Company Name: G2G Immigration Consultancy

Vacancy: 01

Age: 30 to 45 years

Job Location: Dhaka

Salary: Negotiable

Experience:

• At least 3 years
• The applicants should have experience in the following business area(s): Immigration and Education Consultancy Service, Manpower Recruitment, Immigration/Visa Processing

• Bachelor/Honors

• At least 3 years
• The applicants should have experience in the following business area(s): Immigration and Education Consultancy Service, Manpower Recruitment, Immigration/Visa Processing

• Age 30 to 45 years

Main Responsibilities

1. Client Consultation

   • Understand the client’s travel, work, study, or immigration requirements.

   • Explain visa categories, eligibility criteria, required documents, fees, and processing procedures.

   • Provide accurate information and avoid making guarantees about visa approval.

2. Document Verification

   • Check passports, photographs, educational certificates, employment documents, bank statements, PCC, medical reports, and other supporting documents.

   • Identify missing, inconsistent, or potentially problematic information.

   • Maintain document checklists for each application.

3. Application Preparation

   • Complete visa application forms accurately.

   • Prepare supporting documents according to the relevant embassy/immigration requirements.

   • Review applications before submission to reduce errors.

4. Visa Submission & Appointment

   • Coordinate embassy/VFS/visa-center appointments where applicable.

   • Assist clients with biometrics and interview preparation.

   • Submit applications through the appropriate official channels.

5. Application Tracking

   • Monitor application status.

   • Communicate updates to clients.

   • Follow up on requests for additional documents or information.

6. Client Communication

   • Communicate professionally by phone, WhatsApp, email, or in person.

   • Keep clients informed about important deadlines and changes.

   • Handle client questions and complaints appropriately.

7. Compliance & Accuracy

   • Follow current embassy, immigration, and visa-center rules.

   • Protect confidential client information and documents.

   • Never submit forged, altered, or misleading documents.

8. Record Keeping

   • Maintain organized records of applications, documents, payments, appointments, and visa decisions.

   • Update internal databases or CRM systems.

9. Post-Decision Support

   • Inform clients about visa approvals, refusals, or requests for further information.

   • Explain next steps after approval or, where appropriate, available options after refusal.