Executive - Customer Success
Job Description
Title: Executive - Customer Success
Company Name: Manifest Minds Media
Vacancy: 2
Age: 20 to 33 years
Job Location: Anywhere in Bangladesh
Salary: Negotiable
Experience:
- At least 2 years
Published: 2026-01-10
Application Deadline: 2026-02-09
Education:
Requirements:
- At least 2 years
Skills Required: Search Engine Optimization (SEO)
Additional Requirements:
- Age 20 to 33 years
Responsibilities & Context:
Job Context
Manifest Minds Media is a growing digital marketing agency serving local and international clients. We are looking for a Customer Success Manager who will be responsible for client communication, relationship management, and retention, ensuring clients receive consistent value and satisfaction.
Job Responsibilities
Act as the primary point of contact for assigned clients
Manage day-to-day client communication via email, calls, and meetings
Understand client goals and ensure services align with expectations
Coordinate with internal teams (SEO, Ads, Design, Tech) to deliver results
Conduct regular follow-ups, updates, and review meetings
Handle client questions, concerns, and feedback professionally
Ensure client satisfaction, retention, and upsell opportunities
Maintain clear documentation of client interactions and updates
Prepare and explain performance reports in a client-friendly manner
Proactively identify risks and resolve issues before escalation
Job Other Benifits:
Employment Status: Full Time
Job Work Place: Work from home
Company Information:
Gender: Male and Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Customer Service/Call Centre
