Deputy Manager, Digital Transformation; Microfinance Programme

Job Description

Title: Deputy Manager, Digital Transformation; Microfinance Programme

Company Name: BRAC

Vacancy: --

Location: Dhaka

Experience:
∎ At least 1 year
∎ The applicants should have experience in the following business area(s):NGO, Development Agency

Published: 9 Apr 2025

Education:
∎ Bachelor/Honors
∎ Bachelors in any discipline from any recognised university/ Institution.

Requirements:

Additional Requirements:
∎ Knowledge on Project design, Microfinance, Digital Finance, Fin Tech, Finance, Management, Planning Management, Digital Interventions.
∎ Project management, problem solving, communication, partnership management, Digital Literacy, Campaign Management, Digital Cash flow Management skills.
∎ Ability of teamwork, prompt decision making, critical reasoning, effective Communication, problem solving attitude, Agility.
∎ Minimum 1 year of relevant working experience.
∎ Knowledge on Project design, Microfinance, Digital Finance, Fin Tech, Finance, Management, Planning Management, Digital Interventions.
∎ Project management, problem solving, communication, partnership management, Digital Literacy, Campaign Management, Digital Cash flow Management skills.
∎ Ability of teamwork, prompt decision making, critical reasoning, effective Communication, problem solving attitude, Agility.
∎ Minimum 1 year of relevant working experience.

Responsibilities & Context:
∎ To formulate digital solutions by designing customized digital products & developing digital interventions with client-oriented solutions.
∎ To explore and work on new digital platforms to serve new clients & benefit existing clients.
∎ To coordinate and manage internal & external MFS partners, including bKash, BRAC IT, and teams within MF to ensure projects are effectively implemented on time.
∎ To work closely with technical integration of projects & re-checking the process when needed.
∎ To ensure staff capacity and onboard them with digital projects for better feedback.
∎ To remain focused on client benefits while designing & implementing projects & analysing client feedback to improve the system.
∎ To cover financial inclusion while designing, implementing and generating leads for more financial growth.
∎ To ensure the proper delivery of the designated projects at the right time aligns with relevant stakeholders.
∎ To actively participate in conferences, workshops and do field visits to create a better and practical understanding for ensuring human-centric design, also knowledge management of all the activities regarding the role.
∎ Ensure the safety of team members from any harm, abuse, neglect, harassment and exploitation to achieve the programme’s goals on safeguarding implementation. Act as a key source of support, guidance and expertise on safeguarding for establishing a safe working environment.
∎ Practice, promote and endorse the issues of safeguarding policy among team members and ensure the implementation of safeguarding standards in every course of action.
∎ Follow the safeguarding reporting procedure in case any reportable incident takes place, encourage others to do so.
∎ Microcredit Regulatory Authority (MRA) certificate number- 00488-00186-00065
∎ BRAC is an international development organisation founded in Bangladesh that partners with over 100 million people living with inequality and poverty globally to create sustainable opportunities to realise potential.
∎ BRAC Microfinance provides people who cannot access traditional financial banking services with access to a suite of financial services, including loans, savings and microinsurance. We provide an alternative to high-interest loans from informal lenders, supporting families to invest in income-generating activities, build assets, and reduce vulnerability to health shocks and natural disasters. Passionate about finance beyond formal banking systems? Join the BRAC Microfinance team to help build a more financially-inclusive society, where everyone can access finance when they need it - safely, responsibly and sustainably.
∎ Working at brac is not like any other job. It is a platform where you can bring about real change for people who need it the most. We are not just dreaming of a better world, we are building it. Join us to find the way.
∎ Job Purpose
∎ To develop and implement digital interventions to assist microfinance programme to optimize process, increase operational efficiency, reduce costs while ensuring programme’s long term sustainability and establish digital ecosystem that will support microfinance clients to adapt better to the changing digital landscape of the microfinance sector.
∎ Key Responsibilities
∎ To formulate digital solutions by designing customized digital products & developing digital interventions with client-oriented solutions.
∎ To explore and work on new digital platforms to serve new clients & benefit existing clients.
∎ To coordinate and manage internal & external MFS partners, including bKash, BRAC IT, and teams within MF to ensure projects are effectively implemented on time.
∎ To work closely with technical integration of projects & re-checking the process when needed.
∎ To ensure staff capacity and onboard them with digital projects for better feedback.
∎ To remain focused on client benefits while designing & implementing projects & analysing client feedback to improve the system.
∎ To cover financial inclusion while designing, implementing and generating leads for more financial growth.
∎ To ensure the proper delivery of the designated projects at the right time aligns with relevant stakeholders.
∎ To actively participate in conferences, workshops and do field visits to create a better and practical understanding for ensuring human-centric design, also knowledge management of all the activities regarding the role.
∎ SAFEGUARDING RESPONSIBILITIES
∎ Ensure the safety of team members from any harm, abuse, neglect, harassment and exploitation to achieve the programme’s goals on safeguarding implementation. Act as a key source of support, guidance and expertise on safeguarding for establishing a safe working environment.
∎ Practice, promote and endorse the issues of safeguarding policy among team members and ensure the implementation of safeguarding standards in every course of action.
∎ Follow the safeguarding reporting procedure in case any reportable incident takes place, encourage others to do so.

Compensation & Other Benefits:
∎ Festival Bonus, Contributory Provident Fund, Gratuity, Performance Bonus, Health and Life Insurance, Maternity/ Paternity Leave, Wellness Centre Facility, Day Care Facility, and others as per policy.

Employment Status: Full Time

Job Location: Dhaka

Apply URL::

Apply Procedure:

Company Information:
∎ BRAC
∎ BRAC 75 Mohakhali, Dhaka-1212, Bangladesh
∎ brac is an international development organisation founded in Bangladesh that partners with over 100 million people living with inequality and poverty globally to create sustainable opportunities to realise potential.
Working at brac is not like any other job. It is a platform where you can bring about real change for people who need it the most. We are not just dreaming of a better world, we are building it. Join us to find the way.

Address::
∎ BRAC 75 Mohakhali, Dhaka-1212, Bangladesh
∎ brac is an international development organisation founded in Bangladesh that partners with over 100 million people living with inequality and poverty globally to create sustainable opportunities to realise potential.Working at brac is not like any other job. It is a platform where you can bring about real change for people who need it the most. We are not just dreaming of a better world, we are building it. Join us to find the way.

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 15 Apr 2025

Category: NGO/Development