Customer Support Executive
Job Description
Title: Customer Support Executive
Company Name: OrenMart
Vacancy: 3
Age: 20 to 25 years
Job Location: Dhaka (Shewrapara)
Salary: Tk. 13000 - 15000 (Monthly)
Experience:
- 1 to 5 years
- The applicants should have experience in the following business area(s): E-commerce, F-commerce
Published: 2025-08-10
Application Deadline: 2025-08-14
Education:
- HSC
- HSC or Equal Examination.
Requirements:
- 1 to 5 years
- The applicants should have experience in the following business area(s): E-commerce, F-commerce
Skills Required:
Additional Requirements:
- Age 20 to 25 years
- Only Male
- Computer typing speed must be 20 words in English and Bangla
- Well communication with customers through chatting and Call Conversations
- You must know how to browse the internet, use MS Office, and have basic knowledge of computers.
- Computer typing speed must be 20 words in English and Bangla.
- Well communication with customers through chatting and Call Conversations
- You must know how to browse the internet, use MS Office, and have basic knowledge of computers.
Responsibilities & Context:
As a Customer Support Executive at OrenMart.com, you will be the primary point of contact for our customers. You will handle inquiries, resolve issues, process orders, and ensure that every customer interaction reflects our brand values of trust, quality, and care.
Key Responsibilities:
Respond to customer inquiries via phone, email, social media, and WhatsApp.
Provide accurate product information and guide customers in purchasing decisions.
Handle order confirmations, payment verifications, and delivery tracking updates.
Resolve customer complaints and issues in a polite, efficient, and professional manner.
Maintain detailed records of customer interactions and transactions.
Follow up with customers to ensure satisfaction and encourage repeat purchases.
Coordinate with the sales, logistics, and marketing teams for smooth operations.
Assist in preparing customer service reports and feedback for management.
Job Other Benifits:
- Tour allowance,Performance bonus,Over time allowance
- Salary Review: Yearly
- Festival Bonus: 2
Evening Snacks
Employment Status: Full Time
Job Work Place: Work at office
Company Information:
Gender: Only Male can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Customer Service/Call Centre
