Customer Service Executive
Job Description
Title: Customer Service Executive
Company Name: STEPS FLY TRAVELS
Vacancy: 2
Job Location: Dhaka, Dhaka (Khilkhet, Vatara)
Employment Status: Full-time
Educational Requirements:
∎ HSC, Bachelor degree in any discipline
Job Responsibilities:
∎ Giving accurate feedback of queries over phone or social media' s
∎ Answer questions about products or the company
∎ Ask questions to understand clients requirements
∎ Enter and update client information in the database
∎ Handle grievances to preserve the company's reputation
∎ Keep records of calls and sales and note useful information
∎ Contact potential or existing customers to inform them about a product or service using scripts facilitate future sales
Additional Requirements:
∎ Age 18 to 25 years
∎ Only females are allowed to apply
∎ Good Communication Skill.
∎ Looking Very Smart.
∎ The applicants should have experience in the following area(s): Counseling for student visa, visit visa and other types of visas.
∎ The applicants should have experience in the following business area(s): Immigration, Student counseling.
∎ Proven experience as sales /foreign education counseling.
∎ Good knowledge of relevant computer programs and telephone systems
∎ Ability to learn about products and services and describe/explain them to prospects
∎ Excellent knowledge of English and Bengali
∎ Excellent communication and interpersonal skills
∎ Cool-tempered and able to handle rejection
∎ Outstanding negotiation skills with the ability to resolve issues and address complaints
∎ Bachelor's degree in any discipline from any reputed university.
∎ Candidate must have a solid understanding of technology/digital products
∎ Candidate must be handy in terms of using computer
∎ We prefer candidates who are willing to hustle to serve clients and get problems sorted out managing multiple issues at a time.
Salary: Tk. 8000 - 12000 (Monthly)
Compensation & Other Benefits:
∎ Mobile bill, Tour allowance, Performance bonus
∎ Salary Review: Yearly
∎ Festival Bonus: 2
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 10 Nov 2021
Company Information:
∎ 31 Oct 2021
∎ STEPS FLY TRAVELS
∎ Address : House-02, Road No-03, Nikunja-02 Dhaka, 1229
∎ Web : STEPSFLY.COM
∎ Business : StepsFly is a complete Travel and Tourism Management Company handling clients from all corners of the world. We provide Flights, Hotels, Visa & Holiday Packages Worldwide
Category: Hospitality/ Travel/ Tourism
