Customer Executive for Visa Processing Department
Job Description
Title: Customer Executive for Visa Processing Department
Company Name: Bongo Holiday
Vacancy: 04
Age: 18 to 50 years
Job Location: Dhaka (Dhanmondi 32, PanthaPath)
Salary: Tk. 14000 - 15000 (Monthly)
Experience:
- 1 to 5 years
- The applicants should have experience in the following business area(s): Consulting Firms, Travel Agent, Immigration and Education Consultancy Service, Tour Operator, Immigration/Visa Processing, Call Center
- Freshers are also encouraged to apply.
Published: 2025-12-20
Application Deadline: 2025-12-30
Education:
- HSC
- Bachelor of Business Administration (BBA)
- Master of Business Administration (MBA)
- Bachelor of Arts (BA)
- Bachelor of Science (BSc)
Requirements:
- 1 to 5 years
- The applicants should have experience in the following business area(s): Consulting Firms, Travel Agent, Immigration and Education Consultancy Service, Tour Operator, Immigration/Visa Processing, Call Center
- Freshers are also encouraged to apply.
Skills Required:
Additional Requirements:
- Age 18 to 50 years
Requirements & Qualifications Experience:
Minimum 1-5 years of experience in a reputable travel agency.
Communication: Excellent verbal and written communication skills in both English and Bengali.
Technical Knowledge: In-depth knowledge of online visa portals and documentation procedures.
Attitude: Ability to work under pressure and meet tight deadlines.
Minimum Stay Period Three Years Working Mentality @ Our Company.
Responsibilities & Context:
We are looking for an experienced and proactive Visa Processing Expert who also possesses strong knowledge of Tour Operations. The ideal candidate will handle end-to-end visa applications for various countries and design attractive tour packages for our clients.
Key Responsibilities
Visa Processing: Prepare and manage visa documentation for various countries (Schengen, USA, UK, Canada, Australia, and Asian countries).
Consultancy: Provide accurate information to clients regarding visa requirements, fees, and processing times.
Tour Planning: Design, customize, and execute domestic and international tour packages.
Booking & Logistics: Handle hotel bookings, flight reservations, and transport arrangements.
Client Relationship: Maintain excellent communication with clients and provide support until their travel is completed.
Problem Solving: Efficiently handle any issues related to visa rejections or travel disruptions.
Job Other Benifits:
- Mobile bill,Pension policy,Tour allowance,Credit card,Performance bonus,Gratuity
- Salary Review: Half Yearly
- Festival Bonus: 2
Every File Incentive will be provided.
KPI Bonus is Available.
Employment Status: Full Time
Job Work Place: Work at office
Company Information:
Gender: Male and Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Customer Service/Call Centre
Interested By University
| University | Percentage (%) |
|---|---|
| National University | 8.49% |
| University of Dhaka | 3.77% |
| Northern University Bangladesh | 2.83% |
| Rajshahi University | 1.89% |
| Southeast University | 1.89% |
| Daffodil International University | 1.89% |
| Tejgaon College | 1.89% |
| World University of Bangladesh | 1.89% |
| Bangladesh Open University | 0.94% |
| Amritha Lal Day College,Barisal | 0.94% |
Interested By Age Range
| Age Range | Percentage (%) |
|---|---|
| 20-30 | 81.13% |
| 31-35 | 11.32% |
| 36-40 | 1.89% |
| 40+ | 1.89% |
Interested By Salary Range
| Salary Range | Percentage (%) |
|---|---|
| 0-20K | 91.51% |
| 20K-30K | 6.60% |
| 30K-40K | 0.94% |
| 50K+ | 0.94% |
Interested By Experience Range
| Experience Range | Percentage (%) |
|---|---|
| 0 years (Freshers) | 38.68% |
| 0.1 - 1 years | 16.04% |
| 1.1 - 3 years | 19.81% |
| 3.1 - 5 years | 15.09% |
| 5+ years | 10.38% |
