Customer Executive for Visa Processing Department

Job Description

Title: Customer Executive for Visa Processing Department

Company Name: Bongo Holiday

Vacancy: 04

Age: 18 to 50 years

Job Location: Dhaka (Dhanmondi 32, PanthaPath)

Salary: Tk. 14000 - 15000 (Monthly)

Experience:

• 1 to 5 years
• The applicants should have experience in the following business area(s): Consulting Firms, Travel Agent, Immigration and Education Consultancy Service, Tour Operator, Immigration/Visa Processing, Call Center
• Freshers are also encouraged to apply.

• HSC
• Bachelor of Business Administration (BBA)
• Master of Business Administration (MBA)
• Bachelor of Arts (BA)
• Bachelor of Science (BSc)

• 1 to 5 years
• The applicants should have experience in the following business area(s): Consulting Firms, Travel Agent, Immigration and Education Consultancy Service, Tour Operator, Immigration/Visa Processing, Call Center
• Freshers are also encouraged to apply.

• Age 18 to 50 years

Requirements & Qualifications Experience:

Minimum 1-5 years of experience in a reputable travel agency.

Communication: Excellent verbal and written communication skills in both English and Bengali.

Technical Knowledge: In-depth knowledge of online visa portals and documentation procedures.

Attitude: Ability to work under pressure and meet tight deadlines.

Minimum Stay Period Three Years Working Mentality @ Our Company.

We are looking for an experienced and proactive Visa Processing Expert who also possesses strong knowledge of Tour Operations. The ideal candidate will handle end-to-end visa applications for various countries and design attractive tour packages for our clients.

Key Responsibilities

• Visa Processing: Prepare and manage visa documentation for various countries (Schengen, USA, UK, Canada, Australia, and Asian countries).

• Consultancy: Provide accurate information to clients regarding visa requirements, fees, and processing times.

• Tour Planning: Design, customize, and execute domestic and international tour packages.

• Booking & Logistics: Handle hotel bookings, flight reservations, and transport arrangements.

• Client Relationship: Maintain excellent communication with clients and provide support until their travel is completed.

• Problem Solving: Efficiently handle any issues related to visa rejections or travel disruptions.

• Mobile bill,Pension policy,Tour allowance,Credit card,Performance bonus,Gratuity
• Salary Review: Half Yearly
• Festival Bonus: 2

• Every File Incentive will be provided.

• KPI Bonus is Available.