Client Service Coordinator
Job Description
Title: Client Service Coordinator
Company Name: NEXTGEN GROUP (AN AUSTRALIAN BD VENTURE)
Vacancy: 1
Job Location: Dhaka
Employment Status: Full-time
Educational Requirements:
∎ Bachelor degree in any discipline
∎ Skills Required: Excellent in using Microsoft programs
Experience Requirements:
∎ 3 to 4 year(s)
∎ The applicants should have experience in the following area(s):
Excellent customer service skills, Flaunt in English, Strong Interpersonal Communicative skills
Job Context:
∎ NextGen is a sister concern of Digital Entrepreneur Hub and a fast-growing EduTech organization with offices in Australia, and Bangladesh. We are a specialized venture working for enhancing skills with proficient educational training and higher studies. NextGen is creating cross-cultural digital entrepreneurship in a global perspective.
∎ We are looking to employ an experienced Client Service Coordinator to handle all client inquiries, concerns, and complaints in a professional manner.
Job Responsibilities:
∎ Regularly interact with clients through phone calls, email communications, and responding to client inquiries in a timely and professional manner.
∎ Receive briefs from clients and accurately communicates with other responsible departments to effectively carry out the operation.
∎ Receive feedback from the clients of submitted work and deliver it to the team for improvement.
∎ Deliver the approved works to the respective teams to publish in the main channel.
∎ Ensures project delivery within required time, also ensures the team is well coordinated to achieve project milestones.
∎ Document all the communication in written form to have clear understanding.
∎ Make sure the client's requirements & in-house team's delivered works are aligned.
∎ Creating a positive onboarding experience for new clients through effective communication.
Additional Requirements:
∎ Age 25 to 35 years
∎ Both males and females are allowed to apply
Salary: Negotiable
Compensation & Other Benefits:
∎ Salary Review: Yearly
∎ As Per Company's Policy
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 27 May 2023
Company Information:
∎ 21 May 2023
∎ NEXTGEN GROUP (AN AUSTRALIAN BD VENTURE)
∎ Address : House: 85, Road:4, Block: B, Banani
Category: Customer Support/Call Centre
:
Source: bdjobs.com
Deadline Expired on 27th May 2023
More jobs of NEXTGEN GROUP (AN AUSTRALIAN BD VENTURE)
Chief Financial Officer
Accounts Officer
Officer, Admission Team
Query and Call Center Officer
Similar Jobs
Call Center Manager (For UK Customer)
Customer Service Officer
TELEMARKETING REPRESENTATIVE
Customer Care Executive (Female)
Crewing Executive
Executive - Telemarketing
Agent - Prescription Reader
Call Center Agent (Night Shift) - English
Executive, Customer Service
Customer Service Officer
Peer Leader
Executive( Customer Care Service)
Officer, CIC
Female Counsellor
Patient Relationship Officer (For Rajshahi)
Project Coordinator for Telemarketing [International Campaign]
Customer Support cum Live Presenter
কাস্টমার কেয়ার এক্সিকিউটিভ (ফিমেল)
Officer-Customer Service
Tele Sales Executive
Executive (Customer Support and Transcription)
Customer Support Executive
Office Executive - Night Shift
Customer Relationship Officer
Customer Support and Sales Executive
Executive (Female)
Customer Relation Executive (Female)
Manager- Ocean Freight
Call Center Agent
Customer Relationship Executive
Team Leader, Customer Care
Call Center Representative- Tele Sales
Jr. Executive/ Executive - Call Center
Travel Counselor - Sales Executive (Night Shift)
Executive/Sr. Executive (Customer Service, Export)
Contact Center Agent
Executive, Customer Relationship Management (Tech Sales)
Aftersales, Executive
Customer Relation Manager
Scribe
Facebook Group