Job Description
Title: Call Center Executive
Company Name: Ecruise Corporation
Vacancy: 10
Age: 25 to 35 years
Location: Dhaka
Salary: Tk. 18000 - 25000 (Monthly)
Experience:
∎ 1 to 3 years
∎ The applicants should have experience in the following business area(s):Call Center
∎ Freshers are also encouraged to apply.
Published: 17 Dec 2024
Education:
∎ Bachelor of Business Administration (BBA)
∎ Preferred Professional Certification: IELTS
∎ Training/Trade Course: Call Center,Customer Care
Requirements:
Additional Requirements:
∎ Age 25 to 35 years
∎ The applicants should have experience in the following area(s): Face-to-Face Customer Support, Customer Support through Phone, Tele Marketing, Counseling, Guest Relations/Services
∎ Must Have experience in International Call Center Industry
∎ Must have experience deal with USA Client over the phone
Responsibilities & Context:
∎ The job demands candidates that have patience and are very well mannered while speaking with clients over the telephone to provide customer support, customer retention, and develop customer relations.
∎ The applicant should have excellent speaking power with clarity, maturity and persuasive behavior in convincing the client.
∎ Receive & make calls to the customers.
∎ Capable of handling customer queries/complaints instantly.
∎ Capable of handling Inbound/outbound calls.
∎ Excellent negotiation skill and sound knowledge in diagnostic marketing.
∎ Make an appointment as per customer requirement.
∎ Closely work with phlebotomists and follow-up as per appointment.
∎ Closely work with a report coordinator for sending reports to the patient.
∎ Follow-up FO to send a report to the patient's residence.
∎ Follow-up existing customers from time to time.
∎ Maintain data for home collection and executive health check up patients.
∎ Collect customer's feedback.
∎ Strong interpersonal and communication skills. Ensure customer satisfaction.
∎ Positive attitude and self motivation.
∎ The job demands candidates that have patience and are very well mannered while speaking with clients over the telephone to provide customer support, customer retention, and develop customer relations.
∎ The applicant should have excellent speaking power with clarity, maturity and persuasive behavior in convincing the client.
∎ Receive & make calls to the customers.
∎ Capable of handling customer queries/complaints instantly.
∎ Capable of handling Inbound/outbound calls.
∎ Excellent negotiation skill and sound knowledge in diagnostic marketing.
∎ Make an appointment as per customer requirement.
∎ Closely work with phlebotomists and follow-up as per appointment.
∎ Closely work with a report coordinator for sending reports to the patient.
∎ Follow-up FO to send a report to the patient's residence.
∎ Follow-up existing customers from time to time.
∎ Maintain data for home collection and executive health check up patients.
∎ Collect customer's feedback.
∎ Strong interpersonal and communication skills. Ensure customer satisfaction.
∎ Positive attitude and self motivation.
Skills & Expertise:
Compensation & Other Benefits:
∎ Performance bonus, Weekly 2 holidays
∎ Lunch Facilities: Partially Subsidize
∎ Festival Bonus: 2
Workplace:
∎ Work at office
Employment Status: Full Time
Job Location: Dhaka
Company Information:
∎ Ecruise Corporation
∎ (BD Office: House: 613, Rd: 09, DOHS Mirpur, Dhaka)
∎ E-Cruise Limited has established back in 2016 in a goal to enlighten the world with green technologies. To achieve this goal E- Cruise Limited is working with the latest green power solutions. Such as working with lithium-ion batteries to provide alternate power to vehicles for burning less carbondioxyde or importing low speed battery-powered vehicles to decrease the pressure of horrific traffic or keeping the environment clean. E-Cruise Limited also distributor of Americas Generator which is one of the most eco-sufficient and environment friendly generator in the world.
E-Cruise has a vision to build the country with the green technologies as early as possible. This vision enables E-Cruise Limited to tag in with MODINE, ACG CARS, GENERATORS, KBS COATINGS to provide distribute in the Bangladesh. E- Cruise Limited is looking forward to tag in with some more green companies and work with more green and Eco-friendly technologies in better future. Therefore, the mission of E-Cruise Limited is to enlighten the country with most efficient Eco-friendly technologies to solve its power problem in a very effectively efficient manner.
E-Cruise Limited has established in 2016, in its beginning the company used to import generators. After a year, it has started to import low speed vehicles, lithium-ion batteries, and metal coatings. E-Cruise Limited is hopeful; very soon, it will start producing lithium-ion batteries and low speed vehicles domestically. Till these day comes, E-cruise Limited wants all the good luck wishes from its stakeholders.
Address::
∎ (BD Office: House: 613, Rd: 09, DOHS Mirpur, Dhaka)
∎ E-Cruise Limited has established back in 2016 in a goal to enlighten the world with green technologies. To achieve this goal E- Cruise Limited is working with the latest green power solutions. Such as working with lithium-ion batteries to provide alternate power to vehicles for burning less carbondioxyde or importing low speed battery-powered vehicles to decrease the pressure of horrific traffic or keeping the environment clean. E-Cruise Limited also distributor of Americas Generator which is one of the most eco-sufficient and environment friendly generator in the world.E-Cruise has a vision to build the country with the green technologies as early as possible. This vision enables E-Cruise Limited to tag in with MODINE, ACG CARS, GENERATORS, KBS COATINGS to provide distribute in the Bangladesh. E- Cruise Limited is looking forward to tag in with some more green companies and work with more green and Eco-friendly technologies in better future. Therefore, the mission of E-Cruise Limited is to enlighten the country with most efficient Eco-friendly technologies to solve its power problem in a very effectively efficient manner.E-Cruise Limited has established in 2016, in its beginning the company used to import generators. After a year, it has started to import low speed vehicles, lithium-ion batteries, and metal coatings. E-Cruise Limited is hopeful; very soon, it will start producing lithium-ion batteries and low speed vehicles domestically. Till these day comes, E-cruise Limited wants all the good luck wishes from its stakeholders.
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Application Deadline: 15 Jan 2025
Category: Customer Support/Call Centre
