Executive - Customer Care

Job Description

Title: Executive - Customer Care

Company Name: Royal Gold Pvt. Ltd.

Vacancy: 3

Age: 20 to 40 years

Location: Dhaka

Salary: Tk. 20000 - 25000 (Monthly)

Experience:
∎ 2 to 6 years
∎ The applicants should have experience in the following business area(s):Trading or Export/Import, Garments, Group of Companies, Garments Accessories

Published: 10 Dec 2024

Education:
∎ Higher Secondary, Bachelor/Honors

Requirements:

Additional Requirements:
∎ Age 20 to 40 years

Responsibilities & Context:
∎ Regularly communicate and update information with assigned dealers and mechanics and coordinate with area managers to resolve area-based problems.
∎ Recording complaints, inquiries and suggestions received from calls to the company's toll-free number, informing the specific person, and providing feedback to the customer.
∎ Greetings to selected dealers on their special days.
∎ Product surveys and detailed information for new products.
∎ Follow-up on outstanding dealers as required.
∎ Any other projects assigned by the management.

Skills & Expertise:

Compensation & Other Benefits:
∎ Mobile bill, Provident fund, Insurance
∎ Lunch Facilities: Partially Subsidize
∎ Festival Bonus: 2
∎ Corporate Medical Facility

Workplace:
∎ Work at office

Employment Status: Full Time

Gender:
∎ Only Female

Job Location: Dhaka

Company Information:
∎ Royal Gold Pvt. Ltd.
∎ Royal Group, House 2/A, Gulshan North Avenue, Gulshan 2, Dhaka 1212
∎ Royal Group, a Group of Companies consists Garments industry, Interlining Factory, Agricultural Machineries and Spare parts Importer and Sole distributor.

Address::
∎ Royal Group, House 2/A, Gulshan North Avenue, Gulshan 2, Dhaka 1212
∎ Royal Group, a Group of Companies consists Garments industry, Interlining Factory, Agricultural Machineries and Spare parts Importer and Sole distributor.

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 8 Jan 2025

Category: Customer Support/Call Centre