Call Agent (Inbound)

Job Description

Title: Call Agent (Inbound)

Company Name: Metrocem Group

Vacancy: 01

Age: 25 to 30 years

Location: Dhaka (Motijheel)

Salary: Negotiable

Experience:
∎ 2 to 4 years

Published: 18 Dec 2024

Education:
∎ Bachelor of Business Administration (BBA) in Marketing, Bachelor of Commerce (BCom) in Marketing

Requirements:

Additional Requirements:
∎ Age 25 to 30 years

Responsibilities & Context:
∎ Receiving incoming calls from customers.
∎ Answer incoming calls from customers and respond to their inquiries and complaints in a professional manner
∎ Provide accurate and complete information to customers by using the right tools, processes, and procedures
∎ Resolving issues or concerns regarding your product/service
∎ Update customer information in the database as needed.
∎ Receiving incoming calls from customers.
∎ Answer incoming calls from customers and respond to their inquiries and complaints in a professional manner
∎ Provide accurate and complete information to customers by using the right tools, processes, and procedures
∎ Resolving issues or concerns regarding your product/service
∎ Update customer information in the database as needed.

Skills & Expertise:

Compensation & Other Benefits:
∎ Mobile bill
∎ Lunch Facilities: Partially Subsidize
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ Other benefits as per company policy

Workplace:
∎ Work at office

Employment Status: Full Time

Gender:
∎ Only Female

Job Location: Dhaka (Motijheel)

Company Information:
∎ Metrocem Group

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 31 Dec 2024

Category: Customer Support/Call Centre