Job Description
Title: Call Agent (Inbound)
Company Name: Metrocem Group
Vacancy: 01
Age: 25 to 30 years
Location: Dhaka (Motijheel)
Salary: Negotiable
Experience:
∎ 2 to 4 years
Published: 18 Dec 2024
Education:
∎ Bachelor of Business Administration (BBA) in Marketing, Bachelor of Commerce (BCom) in Marketing
Requirements:
Additional Requirements:
∎ Age 25 to 30 years
Responsibilities & Context:
∎ Receiving incoming calls from customers.
∎ Answer incoming calls from customers and respond to their inquiries and complaints in a professional manner
∎ Provide accurate and complete information to customers by using the right tools, processes, and procedures
∎ Resolving issues or concerns regarding your product/service
∎ Update customer information in the database as needed.
∎ Receiving incoming calls from customers.
∎ Answer incoming calls from customers and respond to their inquiries and complaints in a professional manner
∎ Provide accurate and complete information to customers by using the right tools, processes, and procedures
∎ Resolving issues or concerns regarding your product/service
∎ Update customer information in the database as needed.
Skills & Expertise:
Compensation & Other Benefits:
∎ Mobile bill
∎ Lunch Facilities: Partially Subsidize
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ Other benefits as per company policy
Workplace:
∎ Work at office
Employment Status: Full Time
Gender:
∎ Only Female
Job Location: Dhaka (Motijheel)
Company Information:
∎ Metrocem Group
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Application Deadline: 31 Dec 2024
Category: Customer Support/Call Centre
