Job Description
Title: Front Desk Officer
Company Name: Research Heaven
Vacancy: 2
Age: 18 to 30 years
Location: Dhaka (Middle Paikpara Mirpur)
Salary: Tk. 12000 - 15000 (Monthly)
Experience:
∎ 1 to 3 years
∎ The applicants should have experience in the following business area(s):Consulting Firms, Research Organization, Educational Technology (Edtech) Startup
∎ Freshers are also encouraged to apply.
Published: 18 Dec 2024
Education:
∎ Bachelor/Honors
Requirements:
Additional Requirements:
∎ Age 18 to 30 years
Responsibilities & Context:
∎ Greet clients and visitors in a polite and professional manner.
∎ Answer and direct phone calls, providing accurate information as needed.
∎ Maintain a welcoming and organized front desk environment.
∎ Client Communication: Engage with clients, address their inquiries, and ensure excellent customer service.
∎ Schedule appointments and manage meeting logistics.
∎ Research Support: Conduct basic internet research as assigned and organize findings into clear summaries.
∎ Assist in small-scale research activities as per team requirements.
∎ Administrative Support: Handle incoming and outgoing correspondence, including emails and packages.
∎ Maintain organized records of meetings, calls, and client interactions.
∎ Promotional Activities: Represent the organization in video advertisements and promotional materials.
∎ Collaborate with the marketing team to maintain an appealing brand presence.
∎ Other Tasks: Coordinate office supplies and manage related inventories.
∎ Support management with various administrative tasks as required.ContextResearch Heaven is a creative and research-focused organization dedicated to delivering excellence in writing, research, and consultancy. As the first point of contact for clients, the Front Desk Officer plays a vital role in ensuring smooth communication, representing the brand professionally, and supporting operational tasks.This role demands a highly polished and elegant individual with exceptional communication skills, a proactive approach to problem-solving, and a keen eye for detail. A smart and good-looking appearance will be an added benefit to maintain the organization’s professional and client-friendly image. Would you like to add any qualifications or specific experience requirements?
∎ Job Responsibilities
∎ Reception & Client Management:
∎ Greet clients and visitors in a polite and professional manner.
∎ Answer and direct phone calls, providing accurate information as needed.
∎ Maintain a welcoming and organized front desk environment.
∎ Client Communication: Engage with clients, address their inquiries, and ensure excellent customer service.
∎ Schedule appointments and manage meeting logistics.
∎ Research Support: Conduct basic internet research as assigned and organize findings into clear summaries.
∎ Assist in small-scale research activities as per team requirements.
∎ Administrative Support: Handle incoming and outgoing correspondence, including emails and packages.
∎ Maintain organized records of meetings, calls, and client interactions.
∎ Promotional Activities: Represent the organization in video advertisements and promotional materials.
∎ Collaborate with the marketing team to maintain an appealing brand presence.
∎ Other Tasks: Coordinate office supplies and manage related inventories.
∎ Support management with various administrative tasks as required.
∎ Context
∎ Research Heaven is a creative and research-focused organization dedicated to delivering excellence in writing, research, and consultancy. As the first point of contact for clients, the Front Desk Officer plays a vital role in ensuring smooth communication, representing the brand professionally, and supporting operational tasks.
∎ This role demands a highly polished and elegant individual with exceptional communication skills, a proactive approach to problem-solving, and a keen eye for detail. A smart and good-looking appearance will be an added benefit to maintain the organization’s professional and client-friendly image. Would you like to add any qualifications or specific experience requirements?
Skills & Expertise:
Workplace:
∎ Work at office
Employment Status: Full Time
Gender:
∎ Only Female
Job Location: Dhaka (Middle Paikpara Mirpur)
Company Information:
∎ Research Heaven
∎ 8/B/23/4 Mirpur, Middle Paikpara, Mirpur 1, Dhaka - 1216
∎ researchheaven.org
∎ Research Heaven is a trailblazing writing and research company committed to transforming ideas into powerful words. Founded by Molla Masum, a seasoned writer and researcher, our mission is to deliver exceptional content and research services tailored to diverse needs.
We specialize in academic and commercial research across various fields, from agriculture and business to the arts and technology. Our expertise includes crafting biographies, autobiographies, columns, book translations, and engaging social media content, ensuring precision, creativity, and confidentiality.
At Research Heaven, we also serve as personal writing partners for clients, offering bespoke writing services with a commitment to quality and exclusivity. With a limit of ten clients for our biography and autobiography services, we ensure every project receives dedicated attention and meticulous care.
Our approach is rooted in innovation and integrity, driven by the belief that every idea deserves to be expressed with clarity and impact. Whether conducting research, writing persuasive narratives, or creating strategic content, our team delivers excellence at every step.
Address::
∎ 8/B/23/4 Mirpur, Middle Paikpara, Mirpur 1, Dhaka - 1216
∎ researchheaven.org
∎ Research Heaven is a trailblazing writing and research company committed to transforming ideas into powerful words. Founded by Molla Masum, a seasoned writer and researcher, our mission is to deliver exceptional content and research services tailored to diverse needs. We specialize in academic and commercial research across various fields, from agriculture and business to the arts and technology. Our expertise includes crafting biographies, autobiographies, columns, book translations, and engaging social media content, ensuring precision, creativity, and confidentiality. At Research Heaven, we also serve as personal writing partners for clients, offering bespoke writing services with a commitment to quality and exclusivity. With a limit of ten clients for our biography and autobiography services, we ensure every project receives dedicated attention and meticulous care. Our approach is rooted in innovation and integrity, driven by the belief that every idea deserves to be expressed with clarity and impact. Whether conducting research, writing persuasive narratives, or creating strategic content, our team delivers excellence at every step.
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Application Deadline: 25 Dec 2024
Category: Customer Support/Call Centre
