Call Centre Executive

Job Description

Title: Call Centre Executive

Company Name: Penston Group

Vacancy: 1

Age: at most 22 years

Location: Dhaka (Uttara)

Salary: Negotiable

Experience:
∎ At least 1 year
∎ The applicants should have experience in the following business area(s):Training Institutes, Immigration and Education Consultancy Service, Educational Technology (Edtech) Startup
∎ Freshers are also encouraged to apply.

Published: 22 Dec 2024

Education:
∎ Bachelor of Business Administration (BBA) in Marketing, Bachelor/Honors

Requirements:

Additional Requirements:
∎ Age at most 22 years

Responsibilities & Context:
∎ Make outbound calls to prospective and existing clients to promote products and services.
∎ Generate leads through various channels, including cold calling and email campaigns and convert the call for the office visit.Identify and understand client needs and provide appropriate solutions.
∎ Build and maintain strong relationships with clients to ensure repeat business and client loyalty.Work closely with the sales team and other departments to develop effective sales strategies.
∎ Achieve daily call targets and meet or exceed monthly sales targets.
∎ Manage client inquiries, resolve issues, and provide exceptional customer service to ensure client satisfaction.
∎ Prepare and submit regular sales reports to management, including call logs, sales summaries, and feedback on market conditions.
∎ Make outbound calls to prospective and existing clients to promote products and services.
∎ Generate leads through various channels, including cold calling and email campaigns and convert the call for the office visit.Identify and understand client needs and provide appropriate solutions.
∎ Build and maintain strong relationships with clients to ensure repeat business and client loyalty.Work closely with the sales team and other departments to develop effective sales strategies.
∎ Achieve daily call targets and meet or exceed monthly sales targets.
∎ Manage client inquiries, resolve issues, and provide exceptional customer service to ensure client satisfaction.
∎ Prepare and submit regular sales reports to management, including call logs, sales summaries, and feedback on market conditions.

Skills & Expertise:

Compensation & Other Benefits:
∎ Mobile bill
∎ Lunch Facilities: Full Subsidize
∎ Salary Review: Yearly
∎ Festival Bonus: 2

Workplace:
∎ Work at office

Employment Status: Full Time

Job Location: Dhaka (Uttara)

Job Highlights:
∎ Convert leads into office visits and prospective clients through calls.
∎ Friendly and supportive work environment.
∎ Professional development opportunities.
∎ Convert leads into office visits and prospective clients through calls.
∎ Friendly and supportive work environment.
∎ Professional development opportunities.

Read Before Apply:

• Interested candidates should submit their resume with a cover letter to [email protected].

• Please write "Call Centre Executive" in the subject line.

• Mention current and expected salary with the tentative date of joining.