Customer Service Executive Front Desk

Job Description

Title: Customer Service Executive Front Desk

Company Name: Rajdhani Tourism & Education

Vacancy: 02

Age: 18 to 32 years

Location: Dhaka (PanthaPath)

Salary: Tk. 18000 - 19000 (Monthly)

Experience:
∎ 1 to 5 years
∎ The applicants should have experience in the following business area(s):Advertising Agency, Software Company, Consulting Firms, Travel Agent, Immigration and Education Consultancy Service, Tour Operator, Immigration/Visa Processing, Call Center
∎ Freshers are also encouraged to apply.

Published: 21 Dec 2024

Education:
∎ HSC, Alim (Madrasah), Bachelor of Business Administration (BBA), Master of Business Administration (MBA), Bachelor of Arts (BA)

Requirements:

Additional Requirements:
∎ Age 18 to 32 years

Responsibilities & Context:
∎ Welcome and Greet Visitors, Applicant, and Corporate Clients in a professional and courteous manner.
∎ Manage Incoming Phone Calls, E-mails, and Inquiries, and Route them to the Appropriate Department or individual.
∎ Schedule and coordinate appointments and meetings.
∎ Maintain a Tidy and organized Reception Area.
∎ Assist with basic administrative tasks such as filing, data entry, and document preparation.
∎ Provide information about Visa Processing, Air ticket, Package Tour Etc.
∎ Handle Client registrations and maintain records of client interactions.
∎ Responsible to Maintain Facebook & Others Social Media Activities.
∎ Welcome and Greet Visitors, Applicant, and Corporate Clients in a professional and courteous manner.
∎ Manage Incoming Phone Calls, E-mails, and Inquiries, and Route them to the Appropriate Department or individual.
∎ Schedule and coordinate appointments and meetings.
∎ Maintain a Tidy and organized Reception Area.
∎ Assist with basic administrative tasks such as filing, data entry, and document preparation.
∎ Provide information about Visa Processing, Air ticket, Package Tour Etc.
∎ Handle Client registrations and maintain records of client interactions.
∎ Responsible to Maintain Facebook & Others Social Media Activities.

Compensation & Other Benefits:
∎ Mobile bill, Tour allowance, Credit card, Performance bonus
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ Every Working Day Evening Snacks Available.
∎ Yearly Official Free Tour.
∎ Every Working Day Evening Snacks Available.
∎ Yearly Official Free Tour.

Workplace:
∎ Work at office

Employment Status: Full Time

Gender:
∎ Only Female

Job Location: Dhaka (PanthaPath)

Job Highlights:
∎ Age 18 to 32 years·
∎ Should be Presentable, Honest, Well Mannered, Professional.
∎ Only Female are allowed to Apply
∎ Must Have Minimum Primary Computer and Social Media Networking Knowledge.
∎ Age 18 to 32 years·
∎ Should be Presentable, Honest, Well Mannered, Professional.
∎ Only Female are allowed to Apply
∎ Must Have Minimum Primary Computer and Social Media Networking Knowledge.

Company Information:
∎ Rajdhani Tourism & Education
∎ 56/9, R B Tower,(Level -02),West Panthapath,Beside Al-Arfah Islami Bank,Panthapath Branch & Near Square Hospital,Kalabagan,Dhaka-1205.
∎ Visa Process,Tour Operator,Air Ticketing,Hotel Booking,Student Visa Processing.

Address::
∎ 56/9, R B Tower,(Level -02),West Panthapath,Beside Al-Arfah Islami Bank,Panthapath Branch & Near Square Hospital,Kalabagan,Dhaka-1205.
∎ Visa Process,Tour Operator,Air Ticketing,Hotel Booking,Student Visa Processing.

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 20 Jan 2025

Category: Customer Support/Call Centre

Interested By University

University Percentage (%)
National University 5.11%
Eden Mohila College 3.76%
Daffodil International University (DIU) 2.42%
Bangladesh University of Business and Technology 1.88%
Northern University Bangladesh 1.88%
University of Dhaka 1.88%
Dhaka International University 1.61%
Govt. Eden Mohila College 1.34%
European University of Bangladesh 1.34%
Jagannath University 1.34%

Interested By Age Range

Age Range Percentage (%)
20-30 88.98%
31-35 7.80%

Interested By Salary Range

Salary Range Percentage (%)
0-20K 90.32%
20K-30K 9.41%
50K+ 0.27%

Interested By Experience Range

Experience Range Percentage (%)
0 years (Freshers) 39.78%
0.1 - 1 years 16.40%
1.1 - 3 years 24.19%
3.1 - 5 years 11.29%
5+ years 8.33%